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Ritz-Carlton, Kapalua

5.0 of 5
1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761
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Ritz-Carlton, Kapalua
Ranked #1 of 2 hotels in Kapalua
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1,477 reviews from our community

Traveller rating
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    323
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Families
270
 
Couples
670
 
Solo
20
 
Business
95
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed at the Ritz-Carlton Kapalua property with my wife from February 14-21, 2013. Upon check-in, we were graciously given an upgrade to an oceanview deluxe suite by the attendant. The resort sits on an expansive, beautiful and well maintained property in northwest maui and offers good beach access and is within close proximity to multiple golf courses. Our room was... More

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Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 May 2013 NEW

Lovely property located far from the maddening crowd. Nice pool area and short walk to the beach. They'll even drive you down to the beach if you're feeling lazy. Yes, it's windy on the property. But without the wind it would have been unbearably hot so it was actually a relief. There's a coastal trail that runs in front of... More

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Markham, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 21 May 2013 NEW

We spent six nights in this hotel. The hotel is situated in Kapalua, which is quite a distance away from almost all of the activities. If you are seeking for an isolated place to getaway or you are there mainly for golf playing, this may be for you. It is only 2 mins away from the famous Plantation golf club.... More

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Erlangen
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

The property around the hotel is beatiful as well as the beach. even though it is important to know that the beach is located 10 minutes walk down the hill.We had a fine week here end of Februar - but I would not give it 5 stars. On the positive side: the room was nice, spacious and clean, the houskeeping... More

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California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

Arrived on Sunday afternoon for our honeymoon, the hotel staff didn’t seem to know it was our honeymoon even though they were informed at the time of booking !! My parents ordered chocolate covered strawberries and champagne delivered to the room with a card after checking in and a bouquet of flowers with a card, chocolate covered strawberries and champagne... More

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Easley, SC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This was a business/vacation, and the Ritz really knows how to provide great service. The seven pools was visible from my balcony as the ocean. It was a picture post card view. The food, beverages and the service was fantastic. All the employees seem to have a great time working there. I recommend renting a car to drive over the... More

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Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 12 May 2013

We have been to this resort several times over the past years and we have had very good experiences in all of our stays. Before we decided to stay here the first time for our honeymoon we had our doubts since there are a lot of mixed reviews, but we decided to take our chances and we where pleasantly rewarded,... More

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See 4 more reviews by Sbconsi for Kapalua
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 via mobile

Great hotel! Very friendly staff. Everything in the hotel is kept neat and clean. Great pool, several bar areas, outstanding view, good food, and a very nice beach area. The work out equipment could be updated but it is more than most hotels have.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

First time staying and ritz carlton, and it truly lives up to it's name. You get what you pay for, and it's worth every penny. The beach is like something out of a movie, or painting, so beautiful and clean. The hotel staff is amazing, and everyone is happy and friendly, always smiling. Our room was upgraded 'just because' which... More

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Rancho cucamonga, CA
Top Contributor
77 reviews 77 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

Wow! What amazing service! Everyone was so friendly at this resort. The service was first rate and synonymous with the Ritz name. The rooms were spacious and well kept. The property is a little away from the town but the pools were pretty. The beach is a little walk from the resort but they provide towels and chairs down near... More

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Hotel Summarization (Beta)

What travellers say

  • Ocean views(59)
  • Banyan tree(53)
  • Club level(53)
  • Pool area(52)
  • Golf course(18)
  • Very nice(9)
  • Would highly recommend(7)
  • Resort fee(7)
  • Very good(7)
  • General store(6)

Additional Information about Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761
Phone Number:
Region: United States > Hawaii > Maui > Kapalua
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Kapalua
#1 Romantic Hotels in Kapalua
#1 Top resorts Hotels in Kapalua
#1 Luxury Hotels in Kapalua
#1 Family Hotels in Kapalua
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The Spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz-Carlton, Kapalua Hotel
Ritz Carlton Lahaina
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Ritz Carlton Kapalua
Lahaina Ritz
Lahaina Ritz-Carlton
Ritz-Carlton, Kapalua Maui

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Ritz-Carlton, Kapalua
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