My boyfriend and I saw a deal for this hotel on Groupon and wanted to go for our anniversary. Having called the hotel direct to ensure that there was availability if we booked the voucher, they offered the exact same deal direct and I found the staff, in particular Sally to be very helpful. We received a complimentary upgrade to... More

A large party booked almost a year in advance but the hotel was unable to cope with the large number of guests. Dinner unable to be served in dining room because table of ten had been booked and the staff would not be able to cope, this from the restaurant manager. We were able to eat in the bar however.... More

We stayed at The Mill for 2 nights in March for a family wedding. Their was some confusion about our toddler, we expected he would stay on the pull out bed but no bedding was provided for this & apparently there wasn't any available which (which I find odd for a Hotel). Everything was sorted when a relative gave us... More

Overlooking the river, the quiet idyllic hotel has countryside views, and ducks and swans swimming by. The Mill Hotel is well worth a stay, the staff were all very helpful and friendly, the service and food was excellent. The hotel is based in a picturesque part of the country, with many places to visit, such as Flat Ford Mill, and... More

Stayed 26-28th April 2013. We had a room in the old building, (new part in car park accross side road didnt look as inviting). It was extremely clean and tidy, tea/coffee facilities and hairdryer in room. History of The Mill was fascinating and overall the place was excellent. Downside was drinks price in bar very high (£9 for a pint... More

Stayed during a family visit. Easy access to circular walks. Excellent views over the meadows from the Terrace. Cooked buffet breakfast with small selection of cereals and fresh fruit. Been visiting for 30 years. Recent refurbishment a big improvement.

We visited the Mill Hotel on a Monday lunchtime with a view to having a family meal. The barmaid was totally indifferent to our presence, and could not have cared less whether or not we stayed or left. (The restaurant was very quiet - I wonder why?) There were no greetings, smiles or pleasantries, we just felt that we had... More

We stayed here for one night amongst one hundred other wedding party guests. Several of us had called up the night before and were told the rooms would be ready at midday as the hotel was not fully booked the previous night and therefore the maid service wouldn't take too long. Upon arrival we were all shocked to be informed... More

Booked a double room on Bookings.com for one night as needed somewhere to stay whilst attending a function in Sudbury. Our room was not in the main building but in ' the cottage' which is located in the car park. The description of a 'small double room' was a true description - there was about a 1m circulation space around... More