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Sheraton Athlone


Hotel class 4.0 of 5
Gleeson Street, Athlone, Ireland
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Reviews you can trust

76% Recommend
4.0 of 5 stars 96 reviews
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By trip type
All (96)
[ Date ] [ Rating ]
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1 of 5 stars
Dalkey
24 Nov 2009 | Trip type: Family New

I stayed at The Sheraton, Athlone, for one night, last weekend. I was extrememly dissapointed with the hotel overall. It's very impersonal and many of the staff I encountered had a poor attitude. The room was clean, but almost clinical, no little touches- the bathroom was stylish, albeit poor shower water pressure.I was staying with a toddler and no help... more

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3 of 5 stars
Ireland
30 Oct 2009 | Trip type: Family

We stayed in this hotel to attend a family wedding. The hotel was ok, however the rooms were absolutely awful. They were gorgeous when you walked in but most uncomfortale to stay in for any length of time. The air con didnt work in any of the rooms that my family were staying in, and this amounted to five rooms.... more

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2 of 5 stars
Co. Meath, Ireland
26 Oct 2009 | Trip type: Couples

My husband booked a suite for our one night stay here and as it is a pretty new hotel and having stayed in other Sheraton hotels I had high expectations that this would be a very nice hotel. Unfortunately this was not the case. When we got to our suite we were nearly knocked out by the smell of smoke... more

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4 of 5 stars
Ireland
22 Oct 2009 | Trip type: Business, Solo travel

Following an earlier visit to the Sheraton I wrote a review expressing my disappointment with the hotel. I was contacted by the hotel management regarding my complaints and assured that the issues would be addressed. I revisited the hotel on Sunday last. I must compliment the staff in the hotel on the level of service and found a much improved... more

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4 of 5 stars
Ireland
14 Oct 2009 | Trip type: Business

Having stayed in other hotels in the Athlone region, I was delighted to finally find a good one. The rooms were modern & clean. The food was good although not amazing. The staff were excellent & very professional. I will definately stay here if I'm in Athlone again. more

Management response from
mark long, General Manager

Dear Guest, Dear Guest We greatly appreciate you taking the time to write a review of our Hotel. I am extremely pleased to hear that you have enjoyed your stay at the Sheraton Athlone Hotel. On behalf of the team here, we very much look forward to your return and in the mean time should you have any queries at...

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4 of 5 stars
Kerry Ireland
5 Oct 2009 | Trip type: Business

Stayed for two nights at conference end of September beginning of October. Having lived near Athlone in the past I was more than surprised with the standard of this relatively new hotel. Facilities excellent including leisure centre, rooms spacious, very clean and great bed and bathroom. Amazingly professional night manager who managed to be on top of everything. Great food... more

Management response from
mark long, General Manager

Dear Guest, Firstly I would like to say thank you for taking the time to write your review and to say that we do value all feedback from our guests both, positive and negative. I was delighted to read of your recent stay with us. Our goal is to make sure that all guests feel as though they belong during...

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3 of 5 stars
Bristol
3 Oct 2009 | Trip type: Couples
0/1 found this review helpful

The car park is shared with a shopping centre which is somewhat unusual though complimentary. The staff are helpful and friendly. We booked a tower room to get to which one needs to go in a lift to the second floor (or use the stairs) then down a walkway to another lift. Whoever thought this was a good arrangement is... more

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5 of 5 stars
Kildare
7 Sep 2009 | Trip type: Business, Couples

This is a nice modern hotel. Ideally situated built in the heart of the town with a shopping center built on the same grounds. Great rooms, well equipped and well looked after. Dinner in the restaurant was nice and reasonably priced. more

Management response from
mark long, Mark Long, General Manager

Dear Guest, Firstly I would like to say thank you for taking the time to write your review and to say that we do value all feedback from our guests both, positive and negative. I was delighted to read of your recent stay with us. Our goal is to make sure that all guests feel as though they belong during...

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3 of 5 stars
Ireland
7 Sep 2009

I would love to be able to give this hotel a higher rating but unfortunately we had a few problems that were not rectified.We arrived at the weekend and were promptly booked in my the staff on receptionist Room was in Tower up two sets of lifts very confusing. Our Room was huge and gorgeous big bed which was very... more

Management response from
mark long, Mark Long, General Manager

Dear Guest, Firstly I would like to thank you for taking the time to write your review and to say that we do value your feedback. I was very concerned to read of your experienced during your stay at our hotel. I am sorry that your room was not serviced and that your room key "timed out". I have passed...

lovely hotel
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5 of 5 stars
meath
23 Aug 2009 | Trip type: Business
1/1 found this review helpful

I stayed here for a function last weekend, while I had trouble finding the place, it was probably my lack of attention rather than signage. The hotel is right in the centre of things and is as modern and clean as you will find anywhere. I was in a twin room which was spacious and comfortable and the shower was... more

Management response from
mark long, general manager

Dear Nameme, It is very much appreciated that you took the time to share your experience on Trip Advisor so that others can be assured of the level of service they will receive when they visit our hotel. I have passed on your comments in relation to our breakfast to our Head Chef Kevin Ward. As always if I can...

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Sheraton Athlone Also Known As

  • Athlone Sheraton
Address: Gleeson Street, Athlone, Ireland