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Athlone

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The Prince of Wales Hotel


Hotel class 4.0 of 5
Church Street, Athlone, Ireland
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Reviews you can trust

79% Recommend
3.5 of 5 stars 53 reviews
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By trip type
All (53)
[ Date ] [ Rating ]
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4 of 5 stars
Santa Cruz, California
11 Oct 2009 | Trip type: Couples

Recommended if you need a comfortable place to stay half way between Dublin and Galway, just off the motorway. We paid 80 Euro (total for 2 people including breakfast) on a last-minute Sunday night, Internet special rate. For that price, this hotel was a steal. The room was huge, modern, and very comfortable. The location in the center of town... more

Management response from
dubdutch, General Manager

Dear Guest, Thank you for your review and for your kind words of praise. Your comments will be passed on to the staff. I'm sorry that the service was slow on the evening you had dinner. We'll work on improving in this area. The lack of service and feed-back with regards to the lift light being out is unacceptable. The...

great value
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5 of 5 stars
uk
6 Oct 2009 | Trip type: Couples

We stopped here on way to Galway and had an upgrade to an executive suite without asking by friendly receptionist. Great value midweek deal for room breakfast and dinner. There was nothing not to like and will stay again as we visit Galway 3-4 times a year and will be happy to go via Athlone. The room was of a... more

Management response from
dubdutch, General Manager

Dear Guest, Thank yo for your kind review. We greatly appreciate your comments, and look forward to welcoming you back to the Prince of Wales soon. Regards, Chris Vos

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1 of 5 stars
Galway
1 Sep 2009 | Trip type: Friends getaway

The hotel was ok. The room was clean but we had no towels in our bathroom, we rang reception but still didnt get them until the next morning. My main reason for writing this review is because of the staff, I have never come across anything like them, they were so so rude (apart from the girl on reception the... more

Management response from
dubdutch, General Manager

Dear Guest, Thank you for taking the time to write a review on trip advisor. I tried contacting you directly over two weeks ago, as I wished to investigate your comments. Unfortunately you have not responded to my email, so I am unable to investigate your claims. I can only assure you that the well-being of our customers remains paramount...

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4 of 5 stars
dublin
25 Aug 2009 | Trip type: Business, Solo travel

Athlone is a good stop off point for lots of destinations and I chose the Prince of Wales Hotel for one reason only.....I paid 65e B&B for a single supplement room. Hotel is 3/4 star basic but they have made an effort to be a little cooler than average. Room was comfortable, with great AC which was needed during a... more

Management response from
dubdutch, General Manager

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3 of 5 stars
sligo
20 Aug 2009 | Trip type: Family

Top of anyone's list of requirements for a hotel stay must be a decent night's sleep. Don't go here if you want any shut-eye, it's unbelievable! The music started at 10 and did n't let up untill 2:30, with the shouting and roaring on the street to add to the cacophony of sound right up until 4 am on a... more

Management response from
dubdutch, General Manager

Thank you for your review. I had heard on the morning of your departure of your complaint regarding the noise and of your intention to comment on Tripadvisor. I am sorry that you feel this way about the hotel - and apparently about the hotel trade in Ireland in general. The Prince of Wales Hotel was reopened 5 years ago...

Great Stay
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4 of 5 stars
munster
10 Aug 2009 | Trip type: Family

We went to Athlone for 2 nights, on checking into the Prince of Wales hotel we were impressed by the friendly reception staff and the water feature in the lobby. We asked for an upgrade and were given room 205 which was spacious and had a great power shower. We were also provided with complimentary dvds which was a lovely... more

Management response from
dubdutch, General Manager

Thank you for your kind review; we appreciate you taking the time to write in. We hope to see you again before too long, and please remember to keep an eye on our website for current special offers - or better still, sign up to the newsletter! Kind regards, Chris Vos

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3 of 5 stars
Donegal
3 Aug 2009 | Trip type: Couples

We stayed in the hotel for two nights over the August bank holiday weekend. Car parking is limited we were lucky and got a space. Receptionist very friendly on checking in. Room was ok, bedroom decor well worn but clean, bathroom was great with a fab shower, room had air conditioning, a digital safe, tea/coffee making facilities, iron & ironing... more

Management response from
dubdutch, General Manager

Thank you for your overall positive review of the Hotel. I've noted that you have rated us as 4 or 5 in all the individual areas such as Value, Rooms, Location, Cleanliness and Service. We hope that, when you return to Athlone, you would stay with us again. Remember to visit our website - www.theprinceofwales.ie - to see any special...

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1 of 5 stars
ireland
31 Jul 2009 | Trip type: Couples
1
person found this review helpful

Stayed here in july ,what can i say other than from the minute you walk into the unwelcoming lobby,to the breakfast room the next morning,you see evidence of this hotel not been run properly, e.g. reception left unattended,floors dirty,bathroom not cleaned properly before arrival,breakfast room filthy,with stains of spillages evident on walls that had dried out rather than be cleaned,Staff... more

Management response from
dubdutch, General Manager

Further to receiving this review, we have tried contacting the reviewer directly through TripAdvisor. We have received no response. We have asked TripAdvisor to investigate this review - as it seems to us to be a slur with no basis in actual fact. If the guest (if indeed it was a guest) had contacted us we could investigate these allegations;...

Alarming
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2 of 5 stars
Cork
30 Jul 2009 | Trip type: Solo travel

Stayed here after getting soaked wet on my motorcycle. Checked in at 20:00 and asked the receptionisst if she could hang my leathers in the laundry room or boiler as I had a further 150 to travell in the morning. Had a good meal at the bar and went to bed tired. I had come a long way. Three times... more

Management response from
dubdutch, General Manager

Dear Patrick, I shall be contacting you directly via Tripadvisor, as I received your letter dated July 16th and responded on July 23rd. Your address was very clear and I would not be able to say why you did not receive my response. I am glad that, in general, you enjoyed your stay with us - but I was very...

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1 of 5 stars
Dublin, Ireland
22 Jul 2009 | Trip type: Business

I had the misfortune to stay in this hotel for two nights in June. We arrived at around 10pm to find the car park was full and the receptionist wasn’t the slightest bit helpful about where we could park elsewhere in the town. We were given a deluxe room which was well appointed. However, the bed was very small for... more

Management response from
dubdutch, General Manager

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The Prince of Wales Hotel Also Known As

  • Prince Of Wales Athlone
  • Prince Of Wales Hotel
Address: Church Street, Athlone, Ireland