The new owner/manager needs to update his customer service skills, he was rude and unhelful, and couldn't offer many of the services we had been promised when we booked becasue the hotel had gone into receivership since we booked, and he didn't particulalry seem bothered about honouring our booking more

Just back from a stay at the Kilkee Bay Hotel. Have to say the new management team have really raised the level of customer service. From the owner to the waiting staff they couldn't have done enough. Anything we asked for was given without hesitation. Sheets and towels changed daily . Totally family friendly and I don't think we could... more

i stayed in the kilkee bay hotal me and the whole family go every year the first two weeks in august. altough you do need a good atmosphere i would really reccomend it if you are travelling in a group. great family location for small children teenagers and adults very accomidating. will be returning next year. and all rooms being... more

Very nice hotel in the small seaside town of Kilkee Co, Clare with leisure centre including swimming pool and gym on its doorstep. Five minute walk from the beach and the centre of the town. The hotel is quiet and the free parking, internet access and leisure centre next door makes any stay trouble free. The rooms are sizable with... more

shabby rooms, smell, smell of smoke in room when we first arrived, staff demanded payment in full up front upon arrival. we said we not happy and they booked us in their sister hotel in marina hotel in kilkee. this was worst. awfull smell in rooms, stale smell in bathroom, breakfast horrible. when we complaint the manager 'jim' shouted at... more

Upon reading the reviews for The Kilkee Bay I find it only fair to inform people that the hotel is under new management and they seem to be trying to right alot of the wrongs wrote about in other reviews. I stayed in the hotel for the triathlon race that takes place in town every year and enjoyed my stay... more

Myself and my wife went down here late last year for a break as it had been a while since we had gotten away. As part of our deal we booked 2 nights B&B and an evening meal. Like one of the other reviews stated where do I start. This hotel was the main reason that I set up a... more

Oh lord as the title says where do i start... Upon arrival at nearly 12 in the night we found nobody at reception only a sign and a phone in which we had to ring the bar for assistance, this we did and the young man was very obliging saying he'd notify the night porter. 20 minutes later he arrived... more

Well I can't praise this hotel enough, the service which we recieved was outstanding the staff on duty the weekend made our stay a most memorable one, the fine cusine that was served to us in Pjs bar was very enjoyable, Our waiter Thomas was quite attentive and courtous, We hit the town and local night life which was sufficient... more