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Enniskerry

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Summerhill House Hotel


Enniskerry, Ireland
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Reviews you can trust

59% Do not recommend
2.5 of 5 stars 37 reviews
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4 of 5 stars
se
4 Nov 2009 | Trip type: Family

I was very worried having read the reviews for this hotel. We (party of 5) stayed for one night for a wedding in the hotel. We stayed in an apartment away from the main hotel. I found this accommodation clean, well laid out and cosy. Its only short walk from the main hotel. The wedding itself was very well done... more

Management response from
HelenRamadaBray, Public Relations Manager

Many thanks for your feedback in relation to your stay with us here at The Summerhill House Hotel. It is extremely pleasing to receive such positive comments about your overall experience at the hotel. We have taken note of previous reviews and are working very hard to address all areas where customers have felt disappointed with thier stays and continue...

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1 of 5 stars
Herts,UK
1 Sep 2009 | Trip type: Couples

We stayed in the Summerhill House hotel for two nights. We got in late (about 10.30pm) on the first evening to find the receptionist on a personal call. She left us standing at reception while she chatted away and eventually finished her call to see to us. When we got into the hallway of our ground floor room there was... more

Management response from
HelenRamadaBray, Public Relations Manager

Hi, We would like to acknowledge that we have read with concern the comments in this review. If a staff member did not appear welcoming I can assure you this is not acceptable to us as this is the primary instruction to all staff that our guests are the most important people and priority in the hotel. I would also...

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1 of 5 stars
dublin, ireland
31 Aug 2009 | Trip type: Couples

I stayed here for one night as I was attending a wedding at the hotel. The wedding reception itself was great, but the service at the reception desk and the overall attitude of the management left a lot to be desired. After a brisk 'welcome' by the formiddable reception staff - we headed off to our room in the courtyard.... more

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3 of 5 stars
Montreal
25 Aug 2009 | Trip type: Family

Reading the reviews after having booked left me very worried, but without many other options we decided to try this hotel out. We got a cheap enough rate as we stayed on a Sunday (100 euro for the room, breakfast and dinner). However, we were charged for breakfast as we had ordered it on the room card left on the... more

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1 of 5 stars
UK
9 Aug 2009 | Trip type: Family

Large Wedding Party - over 120 at reception, and we were treated like cattle The wedding was held indoors and they were shouting and moving crockery in the kitchen behind the wedding room making a terrible noise during the service Below are pictures of just one of the rooms - room 9 at the side of the landing. Note -... more

Management response from
HelenRamadaBray, Public Relations Manager

We were most concerned to learn of the difficulties you experienced with your recent stay. Please accept our most sincere apologies for any embarrassment or inconvenience caused. We would like to address a few of your comments and concerns. On the night of your stay Room 9 which you photographed was not in service due to its broken lock on...

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4 of 5 stars
Ireland
3 Aug 2009 | Trip type: Family

We were all very impressed with this hotel when staying overnight for a family wedding . The food was particularly good, tasty, unusual menu, hot, promptly served by professional waiting staff ( Renata was very helpful). The breakfast and lunch the following day were really lovely. The room was very nice, we stayed in the main hotel and had a... more

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1 of 5 stars
Cork
31 Jul 2009 | Trip type: Couples

Stayed here for two nights for a friends wedding. The first night of our stay there was another wedding on in the hotel. Their party started in the corridor at 1:30am and did not finish til 8am. Got no sleep at all. Tried to look for help from the hotel on several occasions during the night (ringing night porter etc)... more

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3 of 5 stars
North West
29 Jul 2009 | Trip type: Family

We availed of a off peak rate of 50 euro per room ,including breakfast at this hotel.I had booked 2 rooms ,but rooms were so big probably could have managed 2 adults and 3 kids in one room, if wanting to really economise. I had read the other negative reviews so was very uncertain.I witnessed the lack of staff as... more

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3 of 5 stars
Yorkshire
5 Jun 2009 | Trip type: Family

This is purely a wedding hotel with little interest in other guests. Our room was not particularly clean and one of our showers had no hot water, a fact which was not rectified during our stay. On our arrival , as there was no wedding, there were very few staff in evidence. There were 3 weddings over our 5 night... more

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1 of 5 stars
Dublin, Ireland
20 May 2009 | Trip type: Couples

We were looking forward to staying in this hotel as it had a good reputation (chic, boutique) and were very disappointed. We were given one of the rooms in the new courtyard. These buildings had yet to be finished properly even though friends of ours stayed there last summer and they thought they were finishing then. We had friends staying... more

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Summerhill House Hotel Also Known As

  • Summerhill Hotel Enniskerry
Address: Enniskerry, Ireland