Just got back from our second visit, weather was lovely and bit windy on one day but otherwise 20c + when the UK was -15c. The hotel was extremely busy with a high international profile and lots of families. From my earlier post I can report back that the problems with the gym equipment have been fixed, although there are... More

All I can say it how disappointed we were with our stay. Having stayed in many RIU Hotels over the world this is most definately not up there with the rest. If you are looking for Butlins in the sun then this is the hotel for you. Extremely busy, full of familes who were unable to control their kids either... More

January 2011 (late review) As a young couple we wanted somewhere to escape the winter to relax but within easy reach of shops and attractions. This hotel delivered that as it offered a free bus (coach) which took us into the centre of Playa Las Americas where all the shops, bars etc are.. lovely place! The hotel itself was very... More

Great holiday, laid in sun every day for two weeks, the only worry being what number sun lotion to put on .From landing at Tenerife airport to sitting in taxi took 25 minutes, then 25 minute transfer. Good start, arrived at reception at midnight, where very friendly and efficient reception manager checked us in, telling us there was a cold... More

Almost all aspects of this hotel are great. Friendly staff, excellent room, food first class, local drinks that taste super. Bar service best ever, no waiting at all. Plenty of sunbeds, beach towels on demand, a heated pool. Even the entertainment was good. 10 minutes by car out of Playa de las Americas. Worth hiring a car as the island... More

We went to the Riu Buena Vista in January 2012, at a time when the whole of Europe was in deep freeze. Weather was perfect for our stay - over 20 degrees and it felt hotter in the sun. We went all-inclusive, which is recommended as there aren't any decent restaurants within a comfortable walk. The staff at reception (particularly)... More

We booked through Firstchoice to the Club Rui with Thomson airline flights. Two adults and our two children aged 10 and 9. Arriving 27th December for one week. Greeted at airport, directed to taxi and arrived at hotel less than 30 minutes later. The outside of the hotel was ablaze with beautiful Christmas decorations/lights as was the massive reception area.... More

My partner and I stayed at this hotel last September (2011) for our summer holiday. I had extremely high expectations due to the reputation Riu has for outstanding hotels. When we first arrived (after a very long time travelling) we were told our rooms weren't ready yet (it was about 9PM) which did not go down well with me. We... More

Travelled with First Choice on 16th Dec until 27th Dec. Had a lovely time and the weather was excellent. Our room was excellent very clean, 2 bathrooms and fridge. The reception staff were fantastic they couldnt have been more helpful. We got the courtesy bus to Americas which was easy to book and it drops you off near Sian park... More