This is the third time we have stayed in this hotel. The conservatory, dining room and reception has recently been refurbished which is very nice. We booked a five day Mon-Fri deal and upgraded our room to a lakeview. The room was clean but very tired although the view to the lake was a nice extra. We had fresh towels... More

Having spent weekend 'Winter wonderland" s for a number of years, we had been put off returning since Derwentwater Hotel had been taken over by Shearing’s by the adverse reports on this site. However since we had not managed to find a better hotel in other parts of the Lakes since, we decided to give it a try at the... More

Thoroughly enjoyed this older style hotel, in it's Lakeside setting, not far from Keswick. Very comfortable room, with very good facilities, and very helpful staff. Very good for walks around the area. More

Well we arrived at night and found access difficult, not well lit, and no use to a disabled pensioner, no wheelchair access, we booked the best rooms, and what we got were two dirty smelly kennels, i asked where are the lovely rooms that are shown and advertised on the internet, the receptionist said there are none, those on the... More

Set in beautiful surroundings, the staff, the hotel, the food and the room were excellent standard. They also allow dogs, which was good news for my Cavalier King Charles..... More

Excellant value for money ! Helpful friendly staff ; excellant menu changed daily and comfortable food. Thoroughly reccomend to all. More

we have been to keswick and portinscale lots of times, although never stayed in portinscale. but it was a very nice hotel. we got an upgrade to a suite,although we had booked a lake view room. thought it might have been a waste of money to pay the extra, but it was'nt . had a great view of the wildlife... More

A group of 8 of us have just returned from another great weekend at the Derwentwater. I really don't get some of the negative comment, ok some of the rooms could do with a refurb but a modernisation programme is on going. The staff are second to none, the hotel is good value for money, clean and serves good food.... More

I stayed at this hotel with my husband during November 2011. Its upside is that it has nice views of the lake from the back garden and takes dogs. Our view is that staff management is weak because at least some of the staff were disrespectful to the hotel guests. One extraordinary example - on the second morning I was... More