Stayed for 1 night, requested Deluxe room as had read other reviews. Great room, friendly helpful staff.Used sports facilities twice, children loved pool ,I used gym, small but fine for quick workout.Buffet breakfast very good, offered juice & coffee as soon as we sat down, happy enjoyable stay. No complaints, would use again. more

Does all the little things badly, and some of the big ones badly as well. Overnight stay recently let down by very poor customer service. We got a delux room as we had been concerned by some reviews on here about quality. Room OK but dated and the promised bathrobes had to be asked for three times - ultimately my... more

We booked here before reading the adverse comments on the trip advisor site. So along we went with hoping it would be better than the reviews.We were pleasantly surprised. Our room had had a make over.The carpets were new and it had been recently re decorated.It was clean and tidy .Bathroom was still a bit old.New carpet but sink and... more

Well worth the money and would stay again. As a family of five we booked a Sunday evening family room deal with Dinner and Breakfast included, around £80. Rooms are adequate. The bathroom in our room was in need of updating, but was fairly clean so no complaints. General décor was a little dated, but acceptable. Dinner was a bit... more

We stayed at this hotel for 1 night. The rooms are outdated and our bathroom was grubby. We were on the ground floor, the corridor smelling of stale cigarette smoke. The carpet in the bedroom and the wash basin area was filthy-we took photos as evidence. I would definitely not recommend this hotel. more

Stayed here for on business and have stayed at Hilton Garden Inn in Luton, which was excellent and was expecting similar. Was I in for a shock. Totally agree with the previsou review, the place is overdue a make over by about 20 years it is stuck in the 80 years and the quality and appearence of the decor proves... more

I stayed at this hotel over 3 years ago as a friend was getting married around the corner and I remember that it was an uneventful and uninspiring establishment. I decided to stay there in May on business, first to give it the benefit of the doubt and second to hope that things might have changed. They haven't. Don't get... more

£3 to park your car,it is stuck in 1986,its a bit of a dump,but food is good and comfy beds and errr thats it. It needs a make over and move into 21st Century. more

My wife and I stayed at The Hilton Bromsgrove during the weekend 8th - 11th May. We booked a suite in The Hilton January sale for £56.05p per night including breakfast. (Quite remarkable prices). We requested a non-smoking room but on arrival had been located in a smoking suite in the hotel's corridor of Smoking rooms. Our attempt to obtain... more