I have stayed at this hotel on four occasions and it has been recently refurbished. The rooms are large and the newly refurbished bathrooms are first class. The best features are the reception staff; room servicing is excellent; the breakfasts are unlimited and plenty of free parking. If you are looking for a reasonably priced hotel in the Liverpool area... More

I am a member of the Leisure clunb for both myself and young 5 yr old foster son. For the last two month period, both the pool and hot tub heating system has been broken! Despite several complaints to staff and the completion of a 'complint form' - there has been no response! Staff are polite and sympathetic, although seem... More

The staff are very friendly and helpful. The restaurant could do with refurbishing, but it serves good food at a very reasonable price, Breakfast is a bit expensive at £10 a head. The swimming pool is great and open from early (6.30 am) to late (10 pm) on weekdays. The renovated rooms on the second floor are very comfortable, with... More

I 'd just like to say first of all that I do live in St Helens and have stayed in this hotel once the night before my wedding on my own and with my new husband after the wedding. It was a last minute thing the night before (husband and I had "executive suite" booked months prior), literally just going... More

Now part way through refurbishment, 2nd floor club rooms are very nice,all recarpeted and furnished, clean, comfortable with good maid service, and an attentive reception. Breakfast in bed on Christmas Day - 10/10! King size beds, clean white linens. The adjacent recently vacated Tesco superstore site is an eyesore the Hotel could do without - not it's fault though. Position... More

Spent one night here recently and slept well. The room was comfortable with good TV but it, and the public areas, are very tired and shabby looking and could do with an uplift. If I were staying longer I doubt I would have stayed here. Having said that, it was satisfactory for what I wanted. More

This hotel has improved a great deal. It used to be drab and a tad worn and dirty. The rooms are now freshly decorated and welcoming. THe beds are comfortable and everything was clean. My only gripe was with the immediate area which seemed rather run down. Overall a very pleasant stay with helpful and very nice receptionists More

I staying here on November 27th 2011 and was woken by very loud hammering, drilling and sawing at 8.45am, which continued on and off all morning. They are obviously having work done on the hotel which I believe will be going on for some time. I understand hotels need to be redecorated but they shouldn't start noise work until after... More

the refurbishment has improved this hotel so much definatly wolrth the money the food menu has changed in recent months and again for the better new look new enviorment definatly will stay again would put it forward to friends and family no problem- michael murray More