Stayed here on a recent business trip and having a Hilton Gold card certainly paid off. Check in was extremely friendly and welcoming, with all staff throughout being friendly approachable and helpful. I was upgraded to a “Manor Room”, which never having stayed here meant little to me. Imagine my surprise when I opened the door to my room the... More

stay was arranged by Edwards coaches. Rooms and food were excellent as were the lovely soft beds. You must try the "afternoon tea"!!!!!All guests made to feel comfortable and important. The conservatory overlooked extensive grounds and we spent the evenings watching the squirrels and rabbits playing.

This hotel was welcoming, had excellent facillities and we enjoyed our stay. I had read some less positive reviews and was very nervous after booking, however I thought the hotel, the spa, the bar and the restaurant were very good and I would most definitely stay again. I would recommend this to others also.

I've just enjoyed my second visit to the Escape Spa and found the experience just as enjoyable as my first visit. The staff were all lovely, professional, and very helpful. The treatments were wonderful, I can throughly recommend the Swedish Full Body Massage. I came away feeling relaxed and refreshed, and I hope I get the chance to vist again.

We have just staying at this hotel for a long weekend and paid for a upgrade to a Double Deluxe Plus although the web site said you will get a garden view,we were looking out onto a brickwall and the roof of the hotel.This is the worst view we have even had at a hilton and we have stayed at... More

My rating is based on the hotel not the spa. The spa are using unqualified college students who have not even completed their college course. This is fine if you are charging for a trainee but a friend paid £40 for a 'pedicure'. Her feet were not soaked, no dead skin removed and her cuticles were not touched. This is... More

all round, very good all round, very good all round, very good all round, very good all round, very good all round, very good all round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodall round, very goodvall round, very... More

We too, had a travel zoo voucher for a massage, facial and afternoon tea. The massage and facial were very nice but surroundings very tired. The cushion cover I had to rest my face on was so dirty I declined to use it. The afternoon tea was revolting, the very worst I have ever attempted to eat. (no that we... More

We chose this hotel as it was near where we had to be for the weekend and at the same time promised nice, green surroundings. Family oriented (close to Legoland), so loads of kids around during weekends. Staff friendly and helpful. We had a small misunderstanding but it was sorted in a good way to our satisfaction. Will consider this... More