Please, be aware that for the second time this hotel has shown a VERY BAD SERVICE: all the recepcionists are very Unfriendly (No smile, no availability, NOTHING!); there was a problem with a reservation and they took half an hour to check and recheck something that was clear! The Director (a very unfriendly Lady) didn't seem to care about it!... more

Appalling service: two people to serve a restaurant (60+ covers) and a bar and reception at 19.30-20.30. No free wi-fi in the lobby. Surly receptionist who never smiled once even when jolly American tourists tried to be nice. My room bed-side lights did not work but no-one to fix them. No mini-bar. Tiny towels. Soulless decor and noisy aircon. Bad... more

The hotel itself is OK. However, they will try to hit you with charges for expensive breakfasts (at 17 euros per person) you didn't take and for parking (at 12 euros) you didn't use. Breakfasts at the Holiday Inn next door are about half price and you can park on the (safe) street for nothing. The room telephone doesn't work... more

Hotel: Pleasent efficient modern low-rise business chain hotel in Brussels Airport area. Comfortable lobby and pleasant restaurant with good food. Room: Clean, good quality linens and interior of rooms. TV with pay per view. Restaurant: Good food, attentive service. Location: Brussels airport area, not in sight of airport. Airport noise not a factor. Staff: Very friendly and helpful. Held my... more

I stayed in this hotel a few years back and wasnt impressed but had heard it been recently refubished so was willing to try again. Sadly I was left disappointed - it really wasnt clear to me what had changed ! The room I had was very small. It had an awful smell -(just like before) a bit like those... more

Stayed here for one night at the end of our vacation. The room was affordable & clean. The hotel is located in business direct, and the area is a ghost town on the weekends. Since the hotel doesn't serve food on the weekends, we had to hunt down our dinner and ended up walking 30 minutes to a pizza place.... more

I stayed in Thon Hotel Brussels Airport as my flight was leaving in the morning. I was very suprised to find out that the hotel was just renovated and the style of the rooms was very modern and likable. The rooms are not very big, but with high quality and very stylish. I got a friendly service at check in/out,... more

Stayed here for one night on a business visit to the direct area. Was only affordable hotel which wasn't fully booked. The room was of good size for the money and quiet, though starting to become a little tired. (Carpet torn). The bed was comfortable. A particular problem occured in the morning when the (only) TL light failed in the... more

I had to choose this hotel because it was the only one available near the airport for under 200 Euros (I paid 146 Euros + 16 Euros for breakfast). The airport courtesy bus offers a good service. The lobby and restaurant are pleasant, however my room was really below my expectations. There was a queen bed, but with two mattresses... more