Appalling service and unbelievable attitude from reception staff at check-in and check-out. A simple query about local transport was met with rudeness and contempt (and not dealt with). Same when I queried a hidden surcharge of 4% at check-out. Most appalling customer service I have ever come across in a hotel and made to feel very unwelcome and like second... more

We stayed for six nights here and although requested a double there were non available on our arrival but to be fair we did arrive very late due to plane delays. The reception personel were very pleasant and efficient i would say. We were never kept waiting. They were also very understanding over of a couple of pool towels that... more

Stayed here in both february and March of this year while visiting immediate family. Excellent location as it is within walking distance of the town centre but is quiet and does not suffer from noise. Excellent car park operated with hotel room key which is very convenient as othe rJerez hotels have problems with car parking space. Breakfast was excellent... more

This hotel situated in a quiet area and only 15 mins walk from the centre of Jerez was just perfect. Staff helpful. Very high standard of cleanliness throughout. Buffet breakfast was very good with a choice of hot and cold fayre. A 5 minute walk takes you to the Equestrian school of Arte and the Sandermans Bodega. Bus Number 10... more

We booked a 4 night stay at sherry park over the christmas period with some trepidation as we had read some negative reviews.but from the moment we arrived we soon warmed to it,the location was a leisurly 15 minute walk in to the town centre the hotel was set in nice gardens,the reception was large and welcoming,we were given a... more

A nice large well lit bedroom with a large, clean bathroom. Reception was helpful and efficient. The buffet breakfast presented an excellent selection - including freshly cooked hot items. One morning in particular was very busy but this did not appear to cause any difficulties - plenty of tables and friendly, efficient service. The overall character of the hotel is... more

Hotel was very clean and comfortable. I'm not sure that it is a high end 4*, but all the same, clean rooms and attentive staff - apart from the miserable porter. We only stayed a night on the way through the area on an Andalucia road trip. The breakfast served at the hotel is wide and plentiful. Will suit all... more

When my boyfriend and I arrived in the 1970s reception area things started to go downhill. We had booked 3 months in advance and asked for a double. They gave as a twin. When we asked to move they gave us a double but it had no balcony. Supposedly only twin rooms had balconies which was disappointing. The pool area... more

Probably the best 4 star hotel we have stayed in worldwide. We had an excellent room at the rear of the hotel peacefull and overlooking the pool. Very good choice buffet breakfast and evening meal. We also used the a la carte restuarant. Staff friendly and functional. Location about 10 minutes from the centre of town. If you arrive by... more