room and bathroom were clean, not counting a string of hair in the shower tub. My accommodations were adequate for overnight layover stay. The property's layout is confusing, multiple doors and corridors. Direct shuttle connection with Schiphol was among main reasons for my stay. I spent 1.5 hours at the curb waiting for the hotel's van after 11-hour cross-continental flight.... More

Stayed here 1 night and have stayed at several Schiphol Airport hotels before. This is one of the least attractive ones (Etap, Van der Valk A4 and Ibis are worse). Service is below level (some okay, others not okay). The room, as described by another reviewer, was icecold. There is a pool and fitnessarea (a plus, as most hotels in... More

This hotel is managed by Best Western group of hotels which is one of the leading chain of hotels. The rooms are fairly modern but lack a good view. If you are not a fan of airplanes and if the sound of aircrafts taking off disturbs you, then this is not the place for you. This hotel is located towards... More

l had an unscheduled stop in Amsterdam on my way back from Africa. The severe weather conditions forced our plane to be grounded therefore unable to leave till the next day. KLM was kind enough to arrange accomodation for me of which l can be truly grateful. A shuttle bus picked us up from the airport and took us to... More

Upon arrival (h. 9:00 pm on mid December ) room heating was not working. Several requests of assistance at the reception only resulted in suggestions to play with the air conditioning control, which yielded no success. After 1 hour from check-in, finally the reception employee realized and told me that the air conditioning system was not supposed to heat up;... More

ALL the front desk day females where rude and slow to respond or offer help...if at all. They reflect on very poor management, which I understand is Mandy (no one would give me her last name)! I was under the impression we actually make out their paychecks. As for me they are fired! One night my power went off in... More

I arrived by 8h30 at Amsterdam and had a late night flight so I decided to spend my 10 hours between flights resting at an hotel. This hotel was just perfect for the purpose. The free shuttle was great and, even I arrived early in the morning, my room was ready (by 9h30). It is located next to other hotels... More

The location is close to the airport with free shuttle service back and forth in every 30 minutes from dawn to the midnight. Rooms are ok. House keeping is good. Few problems I have faced like- the outside sounds, specially the aeroplane sound is audible from the room itself. No iron and iron stand in the room which I found... More

Three different rude receptionists! Key cards refused to work 4 times ( over a 24 hour period) A colleague had a stranger walk into her room with a key card while she was having a shower! My colleague never di recieve any way of an apology about it despite complaining. When we asked the receptionist to please pass on an... More