Stayed at this hotel with my partner for 3nts and from the moment we got out the taxi we thought wow! reception is amazing no celings marble every where chandlers and the staff very very friendly miguel at reception just could not do enough for us the room was one of the best iv stayed in so far very spacious... more

I had dropped a line to the hotel requesting earlier room as our flights arrived Faro 10am and also mentioned it was my sister-in-laws surprise 40th holiday. The room wasn't quite ready, however they offered us breakfast on the house, and we were settled into our rooms within the hour. On the birthday itself, the Hotel left in the room... more

This was a very nice hotel, just not located in the right area of Portugal for us. We used membership points with the Hilton Grand Vacation Club, so the value for us was great, worth driving a little more for us to see all the sights. The spa is a great experience, I wouldn't pay for all the services, but... more

Very confusing layout. Lots of up and down. Uneven paths which were dangerous for the elderly or baby buggies. VERY poor service from hotel staff. Isolated from shops and restaurants. 10 min bus shuttle to the beach (beautiful beach), every 30 mins. more

Having made this hotel booking at the last minute and with no research completed, we ended up delighted with our choice! The hotel was lovely and modern, the staff friendly and the room spotlessly clean! We enjoyed days by the pool, we tended to opt for the child friendly one, though 6 in total to choose from. Towels were provided,... more

The rooms in this hotel are really first class. However with the rooms I would say the maid service let it down slightly. Every day she failed to leave flannels and I had to ask. Also for a five star hotel I was expecting a turndown service at night - I know that sounds slightly snobby but when you pay... more

Hotel has fantastic facilities and service. Onsite pools, gym and top class spa. Shuttle access to private beach area. Can be a bit pricey but worth it for relaxing getaway. more

We stayed for a week at this hotel and I was very impressed. We booked a deluxe double but were upgraded to junior suite on check in (which turned out to be 2 deluxe rooms, with interconnecting doors between the two. The second bedroom had a sofa instead of a bed but otherwise was identical to the other room.) Room... more

This hotel is really really special. A true 5 star hotel with 5 star service and 5 star aminities. Some of the reviews on this page are absoultley untrue. QUOTE:Having to wait for breakfast????? We stayed for 8 night and didnt have to wait once! I would have thought having a young child you would have been up early enough.QUOTE:... more