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All 1 Shirrell Heath hotels »

De Vere Venues New Place

3.0 of 5
Shirrell Heath SO32 2JH, England
Hotel amenities
3.5 of 5 stars 199 Reviews
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199 reviews from our community

What travellers say about this hotel
  • Leisure facilities(8)
  • Swimming pool(5)
  • Main building(5)
  • Holiday camps(4)
  • Beautiful setting(3)
  • Special offers(3)
  • Staff were friendly(3)
  • Star hotel(3)
  • Very pleasant(3)
Traveller rating
    45
    72
    41
    30
    11
Only show reviews for Family (30) | Couples (105) | Business (34)
Date Rating
stacey b
Southampton, United Kingdom
1 review
2 of 5 stars Reviewed 20 February 2012 NEW

I attended a wedding at the New Place in Feb 2012. I booked my room in advance to be prepared but when I went to book in that day I was told I had to stay down the road as they had overbooked the hotel. They were more than happy to take my money and confirm the room but change... More

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Andrew050665
London, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed 17 February 2012 NEW

A lovely looking main house was rather spoiled by the dark and rather tired chalet style bedrooms. The rooms were reasonably small and the quality of the daily chamber maid service left something to be desired. The grounds were picturesque and the leisure facilities were good. The staff were friendly and helpful and the food was decent, although my family... More

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drisSeattle
Seattle, Washington
Senior Reviewer
9 reviews
6 helpful votes
2 of 5 stars Reviewed 17 February 2012 NEW

The New Place appears to be a lovely old manor, but when you check into your room, you'll quickly realize you are in more like an army barracks or servants' quarters. The rooms were nice decorated at some point, but now feel like a worn-out IKEA display -- dirty, wobbly or not working. The walls between the rooms are super-thin... More

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Observer2908
Bournemouth
Senior Contributor
25 reviews
14 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW

Our fourth stay at New Place. Receptionist , despite being very busy and with all rooms full, was able to relocate us - I had inadvertently booked a twin and, as well, on inspection the beds were too soft for us. We have generally found reception staff here to be very helpful and she was no exception - done with... More

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MaxwellsDad
Nottingham, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

I stayed here for four nights as part of a residential course. The room was reasonably clean and comfortable, if a little tired. The staff were all friendly and helpful and the food was excellent. The hotel sits in large grounds which are very pretty and the main building which houses the restaurant etc. is stunning. I would say this... More

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NickAndPaula
Around the world
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 13 February 2012

This is one of a number of De Vere Venues that have taken an attractive historic building as its centrepiece, with accommodation provided in more modern blocks behind. Here's my review, in my new 7B's format (!): * Bed - comfy but the 2 single beds pushed together were not sufficiently linked to avoid that ridge feeling between them. *... More

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mark sampson, General Manager at De Vere Venues New Place, responded to this review
14 February 2012

Dear Guest Thank you for your constructive feedback, regarding your stay at New Place. I am as always delighted to see comments that our staff went out of their way to be helpful. I have asked my housekeeper to review our zip and link beds to ensure a seamless join, also whilst we provide weekend newspapers in our lounge it... More

Scoph
1 review
3 of 5 stars Reviewed 13 February 2012

Not at all what we expected! Staff were polite and the house wa beautiful. However the actual accommodation was not what we expected. We were expecting a high standard of luxury accommodation but in reality it was like an 'upmarket' butlins! Our room was dusty and it was clear it had not been cleaned properly, there was also a musky... More

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mark sampson, General Manager at De Vere Venues New Place, responded to this review
14 February 2012

Dear Traveller Thank you for your feedback I am sorry that the accommodation did not meet your expectations, I have reviewed the third party site that you booked through, and the pictures are supported by narrative which clearly states that bedrooms are separate from the main house and the style of accommodation. We do respectfully ask our leisure guest to... More

patricewallier
london
2 reviews
1 helpful vote
2 of 5 stars Reviewed 8 February 2012

I stayed here for a night in December 2011 whilst attending a wedding. The room was very tired but fairly comfortable. The grounds and old building are lovely but generally really needs some investment and TLC. De Vere really could do with spending a few quid on the place More

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mark sampson, General Manager at De Vere Venues New Place, responded to this review
13 February 2012

Dear Guest Thank you for your feedback, New Place is named due to the Arden's family connection to William Shakespeare, through his mother Mary Arden, who commissioned the house in 1904 to be built by Sir Edwin Lutyen's and to be named after Shakespeare's house. The grounds and main house are continually maintained and the main manor house will be... More

robertjohnharris
Wickford, United Kingdom
Senior Contributor
21 reviews
6 helpful votes
5 of 5 stars Reviewed 5 February 2012

A Christmas present from our daughter and son-in-law, see us staying two nights at the DeVere Venue hotel at New Place, Shirrell Heath, Southampton, Hampshire, SO32 2JH. A good blend of traditional charm and modern comfort set in 32 acres of parkland. We stayed in the mews located a short walk from the manor house, with access to a great... More

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mark sampson, General Manager at De Vere Venues New Place, responded to this review
6 February 2012

Dear Guest Thank you for your great feedback, I am very pleased you enjoyed your stay at New Place. We look forward to welcoming you back to De Vere Venues. Kind Regards Mark More

bournvilleboy
Birmingham
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 1 February 2012

We stayed here the night before viewing the property as a potential venue for a wedding. The car park needs better signage. You need to have an umberella in case it rains. The journey from the car to reception, to your room, and to the main building, is all open to the elements. The rooms are more than adequate, but... More

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mark sampson, General Manager at De Vere Venues New Place, responded to this review
7 February 2012

Dear Guest Thank you for your feedback. We provide complimentary parking for 240 cars spread over three car parks, if there was a specific area that you felt lacked signage I would be happy to review this and where appropriate take positive action. We also provide complimentary use of umbrella’s for our guests which are available all year round at... More

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De Vere Venues New Place Also Known As

  • New Place Southampton
  • New Place Hotel Southampton
Address: Shirrell Heath SO32 2JH, England

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De Vere Venues New Place
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