I have only good things to say about the hotel, staff and the services that they offered. 5 stars from me, not 4! I will love to come back and I recommend it! I didn't went to sauna, steam or jacuzzi, so I cannot give any review about it. The hotel is near (5 min walking) to the Patscherkofel ski... More

Visiting Innsbruck, we decided to get an hotel outside of the city. Mid-summer, we want the fresh air. Well this hotel has delivered! Nothing fashionable, rooms are great, clean and in good conditions. Free Internet delivers speed, and absolutely no noise! A car passes by every hour or so, but besides that, even the horses of the neighbours are quiet.... More

Some points I'm not impressed about their services: - We arrived a bit early and asked if the room is ready. The (only) hotel staff didn't check anything and told us that it is not and asked us to wait. Later, it appeared to us the he didn't even know which room we are booking (we're booking an apartment) and... More

Positive: Very pleasant staff, especially Raluca who really makes a difference to the welcome and ongoing service you receive. The hotel’s proximity to Innsbruck is convenient. Being opposite the bus stop also helps, especially when carrying skis. It is also approx 150 mtrs from the Patchekofel ski lift which is great. Breakfasts are very generous and the sauna, hammam and... More

This hotel has a real family feel and you do sense that you are staying in someone’s home rather than a generic hotel. The staff were so friendly and always happy to help. There were a few things missing like tea/coffee in the room and sometimes dinner was later. HOWEVER, the character and in particular the standard of the food... More

Booked Hotel Romerhof in the beginning of December, 2011 hoping the ski slopes would be open. Unfortunately there wasn't enough snow for the very close by chair lift (Olympia Express) to be open. That said, we had a great experience The room was very spacious with a nice view looking up to Patscherkofel and the bobsled track. I imagine the... More

What a mixed experience. The hotel itself is fine, well presented and very clean, although it may be an idea to spend less cash on ornaments and more on pillows, as the ones they offer defy description. The main contention at this hotel, as other reviews confirm, is the level of management service, which from our experience is non-existent. After... More

We booked this hotel via Crystal Ski for 1 weeks skiing on Patscherkofel. The hotel is sited only 5 mins walk along the road from the Olex Ski area at the base of Patscherkofel Mountain. This walk is along the main road so the adverts saying the hotel is a "ski in/ski out" hotel are not true as theres no... More

Booked the "Internet Early-bird" non-changeable special on the Best Western website for a double on Sunday/Monday, September 12-13, 2010. No problem with the reservation, though your card is NOT charged until checkout, despite what the website says. The room was very, very nice - big bathroom with soaker tub and European hand-held shower head (though no shower curtain - strange),... More