Stayed for a week at the beginning of May. Would definately return, we had a room in the main hotel which was large, clean and with an excellent sized balcony with comfortable seats to sunbath in the afternoons. Some people have mentioned the beds are hard and yes they are, but toppers are available and these are a very good... More

We have just returned from our 3rd visit to this hotel. We were warned about the major construction work going on next door and we could have changed our hotel. Really pleased we didn't as it didn't bother us at all. Thomson are not letting their guests stay in the rooms overlooking the building work. My daughter had booked one... More

Second stay at this hotel in six months and booked via Thomson on both occasions. 1. This is a very clean, well presented hotel and the staff are very polite and helpful. Special mention MUST go out to the ladies on the room cleaning team. Without these exceptional people this hotel would not be what it is. Always a joy... More

As usual checked this Hotel out on Tripadvisor before booking We found it to everything the positive reviewers said.Clean,tidy,excellent food and quiet,despite the renovations to the Hotel next door.We were in the wing next to this & heard no noise at all in our room,& down by the pool no noise from it at all. Would recommend this hotel to... More

We went to this hotel for 1 week in February and overall had a very pleasant stay. We have previously stayed at least a dozen times in the Lopesan Villa Del Conde, but this has become very expensive recently, so we tried here and whilst the hotel was a little older in style compared to the VdC, it was extremely... More

Having been to this hotel twice previous we knew it was well kept the staff were generally friendly and efficient even if they tended to pay more attention to the German visitors. However we were not prepared for 21/2 hour transfer time and being 7th drop. Neither did we expect to be put in a room overlooking the RIU club... More

We booked this hotel after being recommended by friends who visited in January 2013. The hotel looks fabulous, is ultra clean everywhere, the staff are the most helpful I have ever come across. The buffet dinner was always plentiful, lots of choice and hot, with several "special" options available each evening. On our last night we reserved a table in... More

Having stayed for two weeks in playa del ingles in June and discovering Meloneras we decided to return in September and stay at this hotel for two weeks of luxury and relaxing.The room was fine , no complaints there,all the staff very friendly from the maids to reception to the bar staff , some of the restaurant staff would be... More

As with all in the Palace Brand of Rui Hotels, this one did not disappoint. Staff are unfailingly helpful and have superb language skills wherever they were - reception, bar, lounge, dinning room etc. The rooms are well furnished and a good size balcony. The rooms are cleaned daily and are spotless. Fantastic powerful shower. We had no sea view... More