This hotel does have good food and the waiting staff are very friendly and efficient The problem is that on arrival the check in staff do tend to fob you off with sub standard rooms as the hotel was renovated in 2002 would expect the spec to be better the stair wells need complete recarpeting and the rooms that we... more

I am an avid trip advisor fan and booked this hotel based on other reviews. Unfortunately we didnt have a great experience. So good points room very clean, food very good and hotel grounds lovely. Now the not so good it took 3 attempts for us to be offered a room with a garden view which we had booked. Firstly... more

Had a weeks stay at this wonderful hotel. Initial welcome by bell boy courtesy and politeness from check in staff.We were then taken onto terrace for a complimentary glass of "champagne" which was Cava but still excellent, and the hotel facilities were explained. Great room overlooking pool and gardens. Meals were excellent, buffet breakfasts, a la carte dinners and 3... more

From the moment your greeted with a glass of bubbly in the exquisitely retro designed 70's recepyion you know your in for a treat. The grounds are just big enough for a lovely adult only spa pool ,outdoor gym jacuzzi area large main pool area and lovely kids play room and pool. There are abuout a million palm trees in... more

This was our first visit to this hotel and we hope it won't be our last. From arriving at the hotel in a stretch Mercedes (provided as part of the Thomson package) we were waited on hand and foot. The attention to detail is superb e.g. there are spin dryers placed around the pool area for your swimwear after a... more

this is our second time back at this hotel. even though it can be expensive for half board. but the staff and surrounding are spectaular. i cant down this hotel for anthing. every one was so nice. so pleasant. even the bell boys couldnt do enough for you. but on our last day there. we had to help ourselves out... more

Stayed at this Hotel from 27June until 4 July. Our 11 year old nephew was also along with us. We booked a premier holiday with falcon holidays. On arrival at the airport we were met by the rep and immediately taken to our private taxi transfer which took us direct to the Hotel in a private mercedes. On arrival at... more

to this hotel and what a lovely surprise this is a 5 stars i travel a lot and i was amazed by the service, kindness, attention of the staff its not huge, but every is wellplanne, the dinner and buffet breakfast are good and everything runs smoothly, relly marvellous service small spa,but good massges well located,near a huge beach and... more

This is without doubt a very fine hotel. It is in a fantastic location right next to the famous maspalomas dunes where you can walk for miles along the seafront. and now that there are a number of other five star hotels nearby the location has a real quality feel to it with good quality shops nearby for clothes, shoes,... more