Wonderful hotel,big nice rooms-recommend on the first floor with direct outgoing to the pool,very clean and perfect service, every day new fruits and water in the rooms,amazing restaurant, service and gourmet food!!! more

We have just returned from this wonderful hotel having spent the Christmas period there. Being frequent travellers at this time of year we have stayed in many top rated hotels but have never experienced the standards of service that this hotel offers. It would not be possible to fault it in any way. From the moment of arrival to departure... more

We just had the most wonderful stay at the Grand Hotel Residencia. This is the second time we have been to this lovely hotel, which I would rate as one of the best of its kind. We spent hours trying to decide what makes it so great; is it the beautiful grounds and pool, the superb food or the fantastic... more

We're not big fans of the Canary Islands (too much concreit! and too many big hotels), but we were invited to a wedding, so we searched the internet for a smaller luxury place. We found this hotel and booked for 5 days, not expecting too much, because of our previous experience with -bigger- hotels on the Canary Islands. We wish... more

Probably the best hotel we have stayed in! Lovely room, beautiful gardens, fabulous pool. The staff were efficient and friendly (but not over familiar) and the food was outstanding. Breakfasts in particular had every imaginable variey of cereal, fresh and dried fruit, cold fish and meats and hot food cooked to order while you watched. Maspalomas itself is less overdeveloped... more

We arrived by bus from Las Palmas, the bus station being 200 m from the hotel, practically around the corner. We had a reservation for a superior room with dunes view. This view could not be confirmed, but being LC members our reservation request should be firmly considered by the hotel. Upon arrival, we received a coffee and were shown... more

The reviews here were one of the principal reasons for our choosing this hotel, so it was a little worrying to see a more negative post appear a matter of weeks before we headed there: we need not have worried. This is really special, and it was no surprise to learn that 70% of guests return: count us in. The... more

Two of us visited the Grand Hotel Residencia for a week´s holiday. We had a room overlooking the pool. The room and the whole property was spotlessly clean. Nothing was too much trouble for the staff. The hotel must have been about no more than half full as there were plenty of sunloungers free by the pool and the pool... more

I stayed here for 2 weeks based on the reviews here. I was disappointed because of the overblown reviews on here. I also think that this hotel will not suit everyone, so here is what I hope is a balanced review and some advice. The hotel's grounds are VERY small. There is one restaurant. One snack bar right beside the... more