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Dunas Mirador Maspalomas

3.0 of 5
Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
Hotel amenities
Dunas Mirador Maspalomas
Ranked #22 of 69 hotels in Maspalomas
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932 reviews from our community

Traveller rating
    211
    374
    205
    82
    60
See reviews for
Families
258
 
Couples
406
 
Solo
26
 
Business
5
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

It is a very good all inclusive hotel it ain't a five star hotel and doesn't pretend to be one READ the hotel description!!!!! After reading some of the reviews wasn't sure what to expect but will certainly go back again. Just returned from a 5 night stay and cannot fault this hotel staff were friendly and helpful and all... More

Was this review helpful? Yes 4
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
17 May 2013

Dear Dunas Mirador guest, thank for very much for evaluating our hotel on TripAdvisor. We are glad to hear that you had a nice holiday in our hotel and that you were fully satisfied with the facilities and services provided by the hotel team. We thank you for staying with us and are looking forward to welcome you back to... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

I am going to make this short and sweet I went to this hotel for 5 days with a friend, to sunbathe and chill, hotel was spotless, staff were all lovely, food was very good, The only thing I would say is take a thick beach towel with you, sun beds a little uncomfortable, but was over the moon with... More

Was this review helpful? Yes 4
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
11 May 2013

Dear Dunas Mirador guest, thank you for evaluating our hotel on TripAdvisor. It is a pleasure to hear that you had a relaxing holiday in our hotel. We are very pleased if our customers are satisfied. Evaluations such as yours help us to maintain and improve the standards in our hotel continuously. Thank you! We hope to welcome you again... More

Huddersfield, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

Third time i've been to this hotel now and can't fault it. Three very different experiences but all as good. Everyone was so friendly. Christoph on reception was very helpful when we arrived, he changed our room to a pool view with no hassle and also helped me set up wifi. The bar staff were also friendly and I wouldn't... More

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
11 May 2013

Dear Dunas Mirador guest, thank your for evaluating our hotel on TripAdvisor. It is a pleasure to hear, that you are a regular guest at Dunas Mirador and that you enjoyed your holiday in our hotel as all the years before. We will pass on all your congratulations to our hard working staff and hope to welcome you again some... More

Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Just got home after a 10 night stay (not long enough) at the mirador and what a great time we had before going I read some reviews and completely disagree with the negative ones the hotel is spotlessly clean our room was D108 and couldn't have wished for a better room looking out on to the pool and bar area... More

Was this review helpful? Yes 3
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
11 May 2013

Dear Dunas Mirador guest, thank your for evaluating our hotel on TripAdvisor. Much to our pleasure we acknowledge from your comment that you spent a wonderful time here with us, and that you were fully satisfied with the facilities and services provided by the hotel team. We will pass on your congratulations to our staff, because good feedback is the... More

Basingstoke, England, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

I think this is a great three star hotel. Staff are friendly, every where is clean, and pool area and bars are convenient and well cared for. The let down for me personally was the food at the all inclusive, which was bland, very samey, and not great for anyone with food allergies! Lots of fish dishes too. Butter sachets... More

Was this review helpful? Yes
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
11 May 2013

Dear Dunas Mirador guest, thank you very much for evaluating our hotel! We are glad to hear that you spent a nice holiday in our hotel. We also thank you for your critic, we always take these comments very seriously, because they help us very much to improve our service in the future. Our goal is to offer the best... More

Romford, Essex
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 May 2013

I stayed with my family at the hotel for 14 nights at Easter. The entire family had a wonderful holiday. I have read many reviews given here and I must say, I totally disagree with the negative feedback given. The hotel is exceptional value for money for families, if you want a quiet holiday, then don’t go to a family... More

Was this review helpful? Yes 3
Dunashotels, Leiter Gästebetreuung at Dunas Mirador Maspalomas, responded to this review
10 May 2013

Dear Guest, Thank you very much for choosing our Hotel Dunas Mirador for your recent stay here on the sunny island of Gran Canaria. We also thank you for having taken the time to write this nice and detailed comment. Much to our pleasure we acknowledge from your comment that you spent a wonderful time here with us, and that... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013

Stayed in "PARTY " C Block(AS WE FOUND OUT AT THE WEEKEND) The block we stayed in had a motorway at the side of it and a busy road at the front of our balcony .Needed ear plugs EVERY night! It is a real shame as this hotel could push up to a 4 star with some tweaking.Having air con... More

Was this review helpful? Yes
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review
13 May 2013

Dear Dunas Mirador guest, Thank you for evaluating our hotel on TripAdvisor. We regret that you were not fully satisfied with our hotel and would like to apologize for the inconveniences regarding your staying with us.We are very sorry that you were bothered by other guests. Furthermore we would like to thank you for mentioning also positive impressions about our... More

manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stayed here last year only just got around to reviewing, My husband and self loved this hotel we had a relaxing 5 days laying by the pool in the sun. The only thing that let it down when we were there was a group of rowdy teens above our room plus a nightmare by the pool. However this is not... More

Was this review helpful? Yes
Dunashotels, Leiter Gästebetreuung at Dunas Mirador Maspalomas, responded to this review
10 May 2013

Dear Dunas Mirador Guests, thank you for your comment on TripAdvisor. We are glad to hear that you spent some relaxing days in our hotel and that you liked the food. We would be very pleased to welcome you again, soon. Kind regards Angela Magni Customer Care Service More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013 via mobile

The staff in the restaurant refused to do anything about the off butter they were serving. I hope no one got ill. We informed the catering staff on more than one occasion that the little pots of butter needed more refrigeration but they did nothing about it and just shrugged their shoulders

Was this review helpful? Yes
Dunashotels, Leiter Gästebetreuung at Dunas Mirador Maspalomas, responded to this review
10 May 2013

Dear Guest, Thank you for your comment on Tripadvisor. We would like to apologize for the inconveniences regarding your staying with us, and thank you for the feedback, as negative impressions also help us to improve. We are going to examine what you have told us about the butter and hope that, apart from that, you have had a pleasant... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

My boyfriend and I stayed June 2012 for 10 days. We arrived late morning, given our room keys right away. Our room was spacious, an average room which is fine as you only sleep there. It was very clean, nothing to complain about with the rooms. The pool area tended to be over crowded at the weekend, I think the... More

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review
7 May 2013

Dear Dunas Mirador guest, thank you for evaluating our hotel on TripAdvisor. Much to our pleasure we acknowledge from your comment that you spent a wonderful time here with us. Thank you for your nice comments, we are very pleased if our customers are satisfied. We hope to welcome you again some time. Kind regards Angela Magni Customer Care Service More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool bar(61)
  • Very good(41)
  • Animation Team(23)
  • Air conditioning(22)
  • Free bus(18)
  • Reception staff(17)
  • Star hotel(14)
  • Rooms are clean(13)
  • Sun bed(13)
  • Friendly and helpful(12)

Additional Information about Dunas Mirador Maspalomas

Address: Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar/Lounge Free Breakfast Children Activities Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Maspalomas
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Modern, lively hotel complex pampers young and young at heart guests with sports, games and entertainment. Here is a casual atmosphere that makes it easy to leave friends close. The hotel consists of 437 rooms spread over 6 different buildings and 5 floors. The hotel is located near Maspalomas, in the resort area Sonnenland. The beach of Maspalomas can be reached by a free shuttle bus. Shops, bars and restaurants are nearby. ... more   less 
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Also Known As:
Dunas Mirador Maspalomas Hotel
Dunas Mirador Maspalomas Hotel Maspalomas
Dunas Mirador Hotel Maspalomas
Maspalomas Dunas Mirador Hotel
Dunas Mirador
Dunas Mirador Maspalomas Gran Canaria

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Dunas Mirador Maspalomas
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