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Secrets Silversands Riviera Cancun


Secrets Silversands Riviera Cancun
Hotel class 5 of 5
Bahia de Petempich SM 12, Mz 31 | SM 12, Mz 31, Lote 14-02, Puerto Morelos 77580, Mexico
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Traveller Reviews

71% Recommend
4.0 of 5 stars 282 reviews
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By trip type
All (282)
[ Date ] [ Rating ]
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5 of 5 stars
Akron, Oh
9 Jul 2009 | Trip type: Couples New
2/2 found this review helpful

We just got back from an Amazing Experience. For anyone who has never done all inclusive before, make your first time at this resort! We were treated with amazing hospitality. A few of us had some dietary restrictions but the F&B manager Sylvester took care of us at every restaurant. They were only at full occupancy on the 4th so... more

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4 of 5 stars
Missouri
9 Jul 2009 | Trip type: Couples New
1/1 found this review helpful

We just returned from a wonderful week at Secrets Silversands! First of all let me say we got a very good deal from Apple Vacations, and could never complain about the value for the price we paid! We arrived around 11 AM and were the only persons checking in at that time. They greeted us with glasses of champagne to... more

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4 of 5 stars
New Hampshire
9 Jul 2009 | Trip type: Couples New
2/3 found this review helpful

I hate to beat a dead horse here, but it's true...the resort is simply understaffed. My husband and I booked a stay here and also at the Secrets Capri, so I will tend to compare the two. The location is about 20 minutes from the airport. Very easy to get to. We were greeted with champagne and cold towel. There... more

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4 of 5 stars
Austin
7 Jul 2009 | Trip type: Couples New
7/10 found this review helpful

Overall the property is beautiful. The rooms are very nice, AC works great! The problem with this hotel is that they are EXTREMELY understaffed! For example one night, while dining at Himatsu restaurant for dinner, it took our waiter such a long time to bring our drinks that I went and got my own drinks from the main bar outside!... more

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5 of 5 stars
Pittsburgh
7 Jul 2009 | Trip type: Couples New
2/2 found this review helpful

Secrets Silversands June 28 to July5 Bill and JoAnn We arrived at this resort without our luggage, United sent it to Chicago. Upon hearing that the staff took our luggage info and did all the follow-up for us till we received our luggage the next day. Extra amenities were also sent to our room. That is the extra care that... more

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5 of 5 stars
New York
7 Jul 2009 | Trip type: Couples New
4/4 found this review helpful

We were looking for a quiet, adults-only all inclusive resort close to the airport but out of the Cancun party district. We found all of that and more in Secrets Silversands. The service staff is absolutely superb from bell hops to check-in to concierge to bar and wait staff to housekeeping to maintenance. Everyone who passes by you says "hola"... more

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3 of 5 stars
Dallas, TX
6 Jul 2009 | Trip type: Couples New
2/3 found this review helpful

We stayed for the 4th of July weekend. The check in was a breeze, we had the supersaver rate, the room we were assigned had a partial view of the ocean and view of the pool, without any extra charge. We didn't use any of the $200 credit, there were so many strings attached, you have to spend at list... more

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4 of 5 stars
Illinois
6 Jul 2009 | Trip type: Couples New
5/5 found this review helpful

My husband and I visited this resort June 25-29. I waited to write this review because I became very ill upon return home and required a visit to the ER. After IV fluids for dehydration and numerous tests I was told I had viral stomach flu and not from eating anything at the resort. This was a relief as we... more

Loved it!
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4 of 5 stars
Emporia, Kansas
4 Jul 2009 | Trip type: Couples New
7/9 found this review helpful

We just returned from a week long trip to SSS and wanted to share how much we enjoyed our stay! First of all, we met some wonderful people (Chris, Amy, Amy, Tony, Dr. J., Matt, Michelle, Mike, Becky, Angela and Jason......) These people really made our trip special and some nights just a little too much fun! We loved the... more

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3 of 5 stars
Colorado
4 Jul 2009 | Trip type: Couples New
5/12 found this review helpful

My husband and I celebrated our 4th anniversary with 6 nights at Secrets Silversands, and I have to say we left a bit disappointed. To be fair though, I think its a good value for how affordable it is. I made a major mistake in misreading that dining at this resort was "casual", so we packed no dress clothes. Come... more

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Secrets Silversands Riviera Cancun Address

Bahia de Petempich SM 12, Mz 31 | SM 12, Mz 31, Lote 14-02, Puerto Morelos 77580, Mexico