Had four nights and five days in mid November. Went with eyes wide open as we got a great promotion price on a new resort and we were aware of the problems reported by others on Trip Advisor. Big plus was the short distance from the airport. Arrived two hours prior to the 3 PM check in and greeted very... more

Cliffs notes: Liked it, but there are other places that are much less expensive that are just as nice. My wife and I stayed at the resort during the 2nd week of November, 2008. We had booked the "6 Apple Square Deal" through Apple so we knew we were going to a 6 apple resort, but didn't know the resort... more

My new husband and I booked this resort for our Honeymoon because we wanted to experience the 6 star luxury and wanted all the amenities they promised to include just for Honeymooners. WHAT A JOKE!! We had read the bad reviews but just thought these people to probably hit a bad day or week. That or they were just too... more

I actually agree with many of the comments and yet disagree outright with many. Yes the rooms are as great as they appear on the web. (the smell suggests they use recycled water for toilets and sprinkling) The restaurants ranged from OK to great. We rotated thru the French and Mexican repeatedly and never had a less than perfect steak... more

Just got back from Secrets Silversands on November 27th...stayed for a week. Weather was 10 degrees colder than usual...Loved everything about the resort...but the pool not being heated and the jacuzzi not being heated...cold only go in the pool when they are doing the aerobics because you were warm from excercising..was so disappointed that the jacuzzi was not hot...I asked... more

Let me begin by saying, I stayed at this resort with my best friend in October and it has taken me this long to write this review because I think that I am still upset over this trip.... 1. I will start off with what they loosely termed as check-in... we were told to sit and someone would come and... more

We will never go back to Cancun's Secrets at Silversands. Here are 7 secrets we learned while we stayed there: 1. No-see-ums - no warnings about the mosquitos that bite with a vengence but you don't see them and then you are covered with itch bites the next day that will last for at least a week. The other no-see-ums... more

I read all the reviews before I left for my trip and asked a number of forum members questions. The feedback that was given and the concerns listed on earlier reviews were all very accurate. I went with an open mind knowing that the beach was poor, the pool unheated, and the reviews were quite mixed. I can provide a... more

My husband and I and our three children (son – 28; twin daughters – 25) just got back from six nights at Secrets Silver Sands. We’ve had these reservations since August and I have spent many hours researching and reading the different reviews for this hotel with great trepidation. I nearly lost it when I read the review from the... more