Having read a lot of the reviews on trip advisor before we left, we travelled with our eyes wide open. This is our 3rd holiday to the Riviera Maya and it will probably be our last, but purely from a view of we've done it now we want to do something new....that and the 'friendly' (some may say aggressive!!) American... more

We traveled to this resort for a wedding-there were 12 adults and one child, We arrived at the resort on November 7 and stayed for one week.It was also when Tropical Storm Ida was coming to the area and weather was not great for 3 days, I should say that I have traveled extensively in the Caribbean as well as... more

We arrived 4th October and stayed for two weeks. We were nervous due to the mixed reviews-we feel this is due to the hotel being quite new-they still haven't ironed out the creases. Overall, we really enjoyed our holiday in Mexico and didn't experience as many problems as some others have. PROS: The food was really nice while we were... more

After reading a few mixed reviews on here beforehand I wasnt sure what to expect although a lot did say ignore the worst ones as some ppl just cant be pleased! I totally agree now having been. Everything was up to a very high standard at this place, the cleanliness was 5* certainly - the place was spotless at all... more

The hotel is about 3 miles from the highway , so you are marooned at the hotel. Shorts vests and t shirts were accepted at all the restaurants , [but the food is mostly good] despite the 5 star claims. Entertainment starts about 22:00 , get there very early if you want a seat. Nothing much happening during the day.... more

Just returned yesterday from a lovely week at the Sensatori - easily one of the best holidays I've ever had. Unfortunately for us, the week that we were there also coincided with Hurricane Ida being close by so we had four days of poor weather (cloud and rain) but still very warm - we used this time to use the... more

WOW! All I could think was WOW! when we arrived at the Azul Sensatori for our vacation. I had been to this resort in July but I didn’t have my family with me. I booked this resort based on my short July visit, knowing I just had to come back and experience the Azul as a family. I am so... more

We have just returned from a weeks stay at the Azul Sensatori and all i can say is it was fantastic!!!! The check in on arrival was quick and made all the easier by champagne and fruit kebabs on arrival. The rooms were fantastic.....clean, spacious and very modern. We were staying in a swim up room and it was brilliant.... more

My partner and I only booked this holiday 5 weeks before we were due to go and had not seen the hotel or reviews prior to booking, simply went on the advice of the travel agent, aparently a great deal at £1200 each for two weeks, family suite. Looking at the reviews we were anxious but assured by the positive... more