I just wanted to find a place far from the very touristics areas of Can cun or Playa del carmen, but this place is very basic, cheap but very very basic, no charm at all, paper wall and full of 17 years old partying..... When we arrived we just realised that we were in the wrong place, not the kind... more

I wrote a review of this hotel last year and we have just returned from another visit - for the 15th year in a row. Nothing much has changed in 15 years in that there are many maintenance items still needing attention - the most pressing being the leak in the pool that's still not fixed after the huricane of... more

This was hands-down the worst hotel I have ever stayed in. I was leading a study abroad group and we stayed here for one night at the end of the trip. The air conditioners didn't work, the TVs had no cable, several in my group had trouble with getting water in their rooms, and several of the rooms had no... more

Just returned from our Mexico trip. We stayed at the Ojo de Agua for 3 nights. This was our 3rd or 4th time staying there. We move around when we travel, so we have never done an all inclusive, and have no desire to. Also, most rentals in Puerto Morelos require 1 week stay, and there is not much right... more

Our family stayed for 2 nights while waiting for our house rental to become available. We were expecting a budget hotel but were disappointed. The bed lines are awful and the towels were worse. The kitchens barely had the essentials to cook. The overall cleanliness, even for Mexican standards were poor. The rooms are not very secure. We could reach... more

We made reservations for a party of 10 back in April 2008 to ensure we would have the rooms when we were to arrive in July. First we received a confirmation of sorts identifying our room numbers (5 rooms). Four days before our arrival time we received another e-mail stateing that our rooms where ready & they would be glad... more

My husband, 22-month old, and I ended up staying one night at Ojo de Agua after our first-choice (Posada el Moro) had no rooms available. We knew that the Ojo de Agua was not very highly rated (from reading up on reviews prior to our trip), however, we were tired from a long day of driving and decided to give... more

We spent our first two nights of vacation at Ojo de Agua in early April. We are very budget-minded, but like some amenities such as beach location and kitchenette. I booked with some trepidation, given that 1/08 review regarding septic and multiple problems. We were relieved to find that there were no septic problems, and the upkeep issues were ones... more

A group of us stayed at the Ojo de Agua when we used Puerto Morelos as our entry point into the Riveria Maya (before moving south to Akumal, etc). Puerto Morelos is a great little beach town--not really authentic because is relies so on tourists for its livelihood, but still charming, accessible, and very Mexican in it's approach. The Ojo... more