Fantastic hotel and complex, lovely and relaxing, we were a bit worried travelling with our young son but needn't have worried, the food was superb, even for him they were so accommodating, we loved the food there, this is a very intimate family resort, not loud or trashy and was perfect for people with young families, We upgraded to honeymoon... More

Our decision to go to another Karisma property was based upon on our stay in 2010 at the El Dorado Royal. We were so impressed we just had to try another Karisma property. After 10 years of taking holidays in Mexico, we've found what we believe, may be the best. We just returned from a 1 week stay at the... More

First all-inclusive destination vacation. Attended family wedding, approximately 30 people of all ages. Very nice spot to have a wedding. Very nice, well-kept, clean resort. Very much enjoyed the small layout resort feel. Only three of the five restaurants were open at the time, Latino and Asian were closed for renovation (?). I really enjoyed the buffet breakfast (optional) and... More

Our family and another family travelled to this resort over New Year and we all agreed that we really had nothing to really say other than it was a fantastic little resort. The pools, food, service, ammenities (no gym yet, being built, but could take a shuttle to the other Azul resort down the street if you so desire) and... More

We stayed for 8 days , the end of December. 5 person ,including a small bay. Very family friendly. We stay in a new building ( 7). Nice junior suite. Some minor problems, but fixed in a short period of time ( power failure - 2 hours). Extremely friendly personnel. Very clean facilities. Multiple swimming pools and restaurant ,never crowded.... More

We spent Xmas and New year at the Azul Beach and loved it! The first couple of nights we had a few issues with our room, some the fault of the hotel and another the fault of our tour operator Thomas Cook, The issues were highlighted to staff who were very embarrassed, they along with the hotel Manager went out... More

We just returned from our trip at the Azul Beach resort with 2 kids ages 2 & 4. There are a few things you need to know before your trip to this resort: We had a fabulous time; the food is very good and we ARE foodies. The house wine is not that great, but the cabernet in the ROMA... More

Inconsistent and truly disappointing food. Cold starters or soups generally good but they can't cook beef or fish without over doing it, and the house wine is awful. Rooms are spacious and comfortable and service is generally good however. Definitely wouldn't recommend if you're a foodie. More

Vacationed at Azul Beach thru the christmas and new year's and had a wonderful time at this resort! Fabulous new room, great food at every restaurant and a well kept very clean resort! Decor in the Italian and Mexican restaurants were outstanding! Restaurant and bar staff were wonderful, housekeeping services were good, a little hit and miss on the turndown... More