I just read a few recent reviews of this resort and feel as though we stayed at an entirely different hotel! Airport Transfer: Airport transportation was a breeze. We used the service recommended by the hotel which they set up for us, driver was on time and safe on the road both arrival and return was issue free. Check In:... more

My husband and I traveled to Excellence Riviera Cancun from Nov. 4-10. Lucky us...we arrived in the rain on a Wed. night,and it continued to do so until the day before we left. Thanks, Hurricane Ida. Despite the weather, we still managed a wonderful time. The resort is beautiful. The pools, grounds and beach are all breath-taking. We upgraded to... more

Arrived on the 2nd November for 2 weeks greeted with cold towels and a glass of champagne.We were taken to the Excelence Club to check in and then taken to our club room in block 8 which was absolutely beautiful, fresh flowers , fruit and a bottle of champagne greeted us.The bed was a queensized 4 poster-bed (very comfty)and a... more

We were very excited to vacation in Mexico for our first time 11/13-11/18/09. Our yearly beach vacations have taken us to many Carribean islands over the past 25 years. We have stayed at the Ritz Carlton in Jamaica, which I must say, is hands down a 5 star resort. Excellence Club Riviera Maya has a long, long way to go... more

Stayed at Excellence Punta Cana last year. Enjoyed it enough to want to visit this facility. Nice room (loved the large shower), BEAUTIFUL GROUNDS, very nice staff and lots of them(Grounds, maintenance, pool, waiters,etc), we both have Culinary school backgrounds with many years in foodservice, no complaints on the food/bar/hospitality side of things. Very buggy outside of our swim up/jr... more

We just arrived home from the Excellence and had a bit of rough weather due to Hurricane Ida, however, we still enjoyed our time there and would go back in a heartbeat. The service was absolutely the best I've seen, in every restaurant, every bar, even walking the grounds. Everyone was there to help you with anything you needed, they... more

We just returned from a week at the Excellence and we were a bit disappointed. The staff was wonderful and the grounds were beautiful. The room was another story. It was damp and dated. Our clothes were damp and our anniversary cards for each other actually were stuck to their envelopes. The lighting was horrible. Flourescent lighting by the bed... more

Me and my husband booked this trip a month after we got engaged expecting a beautiful honeymoon. We left the day after our wedding. The resort was beautiful. However, someone broke into our room the first night we were there while my husband was sleeping. I quickly saw the man and screamed for my husband to wake up. The man... more

We had our wedding at the Excellence Riviera, and stayed there from Nov 1-Nov 8th 2009. I feel that there are some pretty thorough and accurate reviews on this site regarding the beach, the pools, the food, etc. I would like to give you a description of a few specifics, most of them pertaining to our wedding. You may not... more