We stayed at the Excellence Riviera Cancun for 1 week end of June08 for our honeymoon in a swim-up spa view room; Over all Conclusion: as great the stay was, as bad were some things there; this is true for nearly all things at this resort; Recommendation: we do NOT recommend this resort after all; in some areas it's wonderful... more

We just returned from ERC on July 10th. Beautiful resort- wonderful rooms- staff is very accomodating- Food is actually not bad, some better than others- we didn't care for the lobster house & we ate there twice- once for lunch & once for dinner- spa is great- pool needs some maintenance but overall very nice- we never had a problem... more

Well I am back from my 10 day stay at the Excellence, and after reading so many reviews and choosing this destination for my honeymoon, I know I made the right choice. Now to write a review to help people out the same way all the reviews I read helped me. I must start out the review by saying, that... more

This resort came highly recommended by my travel agent and delivered as promised. I’ve read some mixed reviews, but our experience was nothing short of a fantastic vacation. As for the people that have said they were “robbed”, in this day and age, why on earth would anyone travel with large sums of cash when ATMs are available around the... more

We stayed at this hotel in May for my wedding and the trip was perfect from start to finish. The hotel and grounds were beautiful and very well maintained. The rooms were large and had plenty of room. The food was by far the best we have had so far on any holiday - just wish we didn't have to... more

My husband and I stayed at the Excellence from June 20-28th. Our plane was delayed so we arrived around midnight. We were still greeted with a warm smile and a glass of champagne. Jose took us on a short tour of the resort and then escorted us to our room. It was number 7362. The room was lovely and the... more

We just returned from Puerto Morelos where we were guests for four nights at Excellence Riviera Cancun. It was great! We stayed in the "Excellence Club" part of the property, which was nice because of the extra privacy and upgraded amenities. The "Club" section of the property is located on the south end of the property and that was nice... more

The excellent the bad and the ugly I would have never thought that I would give this resort only three stars, having had spent a wonderful vocation there last year. However, there is some bad and some ugly in addition to the excellent. The Excellent Do not get me wrong there are a lot of excellent things at Excellence: the... more

Check-in: Our arrival was a little rough but I can't say enough about the staff for making our stay amazing!! We pulled up to the gate a little after 3:00 to find that they did not have our names on their list. We were quickly brought to the front desk and told that they did not have a reservation for... more