We stayed at Excellence Riviera 8/15-8/23 to celebrate an anniversary. This is a very special place for couples. You are greeted with a wash cloth and glass of champagne and welcomed "home". Our room was in building 7000; a swim up junior suite with both an inside and outside jacuzzi. The rooms are well appointed, spacious and the bathroom is... more

Without a doubt this is one of the classiest and best all inclusives out there. Just read the reviews, it's all true. Only downside was the mosquitoes, which even with repellant spray were a nuisance, particuularly at night. The hotel management did their best in attempting to treat the shrubbery around the grounds during the evenings to try to kill... more

My husband and I spent a relaxing week at Excellence. We booked an Ocean view room (NON Excellence) and were happy with the room. We had a wonderful view of the ocean and the main pool. We would sit on our balcony and listen to the band in the afternoons. We spent most of our time at the beach relaxing.... more

First of all, I must start by saying that I did LOADS of research into this holiday, and reports of theft and recent negative reviews nearly put me off going and I almost changed my booking to another hotel. I am,however, very glad that I didn't! Flew with Thomson from England which was surprisingly fine! Check in, however, did not... more

My husband and I stayed at the Excellence August 11th- 18th for our honeymoon , after I spent many hours of research on many sites. Our room was Excellence Club Oceanview Suite. It is definitely a beautiful place. Overall we had a wonderful honeymoon here. I will try to break it down for those who want the details ( as... more

We were at ERC for Aug 2 to 9th and had a wonderful time. We spent the previous week at EPM and decided to do ERC for the second week because of its proximity to Puerto Moreles and for a change of scenery. We booked Excellence Club for a treat and enjoyed the perks. Our room was in Bldg 8... more

We rebooked this hotel with Caribbean Warehouse for a second year. We were so delighted to find this company who offer personal attention and excellent prices. This hotel is the best we have ever stayed in and much better value than many others. We have travelled extensively and have never felt like returning to any resort but we made an... more

I did a ton of research prior to our travel to the Excellence Riviera Cancun. I'm glad I did. This is the best all-inclusive vacation I've ever been on. A fabulous resort! We upgraded to the "Excellence Club Level" and received two jacuzzi tubs (one inside and one outside), a bigger mini-bar, an ocean view (normal rooms are poolside), private... more

We stayed at this property for 4 nights August 10 to 14th. The people at the resort cannot do enough for you, they are pleasant and always helpful. Food was presently wonderfully, but not always the best. The Grill was good for dinner, but not for lunch. If you eat at the Grill for dinner and you both do not... more