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All 23 Puerto Morelos hotels »

Excellence Riviera Cancun

4.5 of 5
Carretera Federal Chetumal _ Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Slideshow
Amenities
Special offer
15% off room rate
Ranked #1 of 23 hotels in Puerto Morelos
4.5 of 5 stars 3683 Reviews
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3,683 reviews from our community

What travellers say about this hotel
  • Room service(205)
  • Lobster house(168)
  • Very good(129)
  • French restaurants(98)
  • Martini bar(88)
  • Lazy river(85)
  • Chez isabelle(81)
  • Main pool(66)
  • Great time(47)
  • Top shelf(9)
Traveller rating
    2,745
    590
    198
    90
    60
Only show reviews for Family (104) | Couples (2476) | Business (27)
Date Rating
Speyside-guy
Archiestown, United Kingdom
1 review
5 of 5 stars Reviewed 29 January 2012

My partner and I were here for the first 2 weeks of September 2011 to celebrate her birthday and to her great surprise our engagement! We were here in 2010 and if possible, this was even better! They have now appointed a "guest advisor" who helped me in all the preparations for our engagement and she did not let us... More

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Lisa W
Swanzey, New Hampshire
1 review
5 of 5 stars Reviewed 29 January 2012

We spent the week relaxing by each pool and on the beach. The pools were beautiful, clean and poolside service was wonderful both for food and drinks. There were a lot of options for relaxing both in and out of the sun and great places for a nap. The room was beautiful, clean and large. Everything was restocked daily, bedding... More

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desireis19
New York
Senior Reviewer
10 reviews
17 helpful votes
5 of 5 stars Reviewed 29 January 2012
9
people found this review helpful

Based on Tripadvisor reviews, my husband and I booked a week at the Excellence Riviera Cancun and decided to upgrade to the Excellence Club. What a fantastic week it was! As all of the reviewers point out, service at this resort is outstanding! Giselle- Excellence pool concierge- treated me like a princess and made our time together perfection! Erika- at... More

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tellulaB
Goderich, Canada
Senior Contributor
33 reviews
19 helpful votes
4 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

Was just at this resort last week and had an amazing time. After sitting in the flight with lots of young kids, I was very glad that we were at an Adults resort. Too many great things to report about this place, so I will highlight my favourites: On site Doctor, Chez Isabelle, tennis, bike tour, beautiful grounds. We felt... More

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BrianW32
Montreal, Canada
2 reviews
7 helpful votes
5 of 5 stars Reviewed 27 January 2012
7
people found this review helpful

Everyone raves about the experience, and they're all speaking the truth, but what doesn't get spoken of at all enough is how this hotel is also an absolute delight for a tennis fan. It barely gets a mention in brochures about the hotel, and that's a shame. We brought our racquets because there was a mention of a couple courts... More

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Sue B
Baltimore, Maryland
1 review
5 helpful votes
5 of 5 stars Reviewed 27 January 2012
5
people found this review helpful

This was our second visit to the Excellence and we were made to feel very special. Not only is the resort beautiful and impeccably maintained, but all of the waiters and bartenders seemed willing to go above and beyond the expected. .Rosalie, who is in charge of guest services was lovely and all of our waiters were exceptional. In The... More

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cutraveler
South Carolina
Reviewer
4 reviews
11 helpful votes
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

My husband and I stayed at the Excellence Riviera Cancun in May 2011. We had a fantastic stay at the ERC, and would definitely recommend this property. This was our second all-inclusive vacation. The property/grounds, rooms, beverages, pools, restaurants, food, and beach at the ERC are fantastic. You will not be disappointed. The spa at ERC is top-notch. We had... More

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ruchika g
Toronto, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

This resort strives for excellence in every aspect of their business. The food was excellent - must go to the Indian restaurant (best chef on the resort). The facilities are superb - sunbeds with huts by the main pool are phenomenon. The wandering pools lit up at night look beautiful. The entertainment is the best at this resort that I... More

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CanuckJake
BC
2 reviews
5 helpful votes
5 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

ERC is a great resort where you can do as much as you want or just kick back on the fantastic beach with a book. The beach is perfect for those long beach walks too! So it made sense for us to return this year (we were also there in January 2011). We had a great time at ERC once... More

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ninasexy256
1 review
1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

The entire resort is gorgeous. The service was excellent. Food was great. Usually have a bad complaint about something, but this place hands downn was the best. You snap your fingers and they was there to help you with anything. The host name P, does yoga, she is the best. Yoga and zumba on the beach sand, with the ocean... More

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Excellence Riviera Cancun Also Known As

  • Excellence Riviera Maya
  • Excellence Riviera Cancun Hotel
  • Excellence Riviera
  • Excellence Riviera Cancun Puerto Morelos
  • Excellence Cancun
  • Secrets Excellence Riviera Cancun
  • Cancun Excellence Riviera
  • Secrets Excellence
  • Excellence Resort Cancun
Address: Carretera Federal Chetumal _ Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico

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