We just got back from our trip and cannot stop thinking about how wonderful this hotel is! We loved every minute of our trip and the hotel staff and property are beautiful. The food was great and the multiple options that are given daily are endless. We booked through Expedia and pre-paid for the shuttle service they offer(best day travel).... more

We stayed at ERC 8/26-8/31, after changing our reservation from Secrets Silversands. We are so glad we changed our reservation! This was our first time to MX and our first time to an all-inclusive and ERC exceeded our expectations. FOOD--very good quality, my husband tried room service one morning and said it was pretty good. We tried and liked Barcelona... more

Just back from ERC and since we chose ERC on the basis of the great reviews on TA, I feel I should add one of my own now. It’s hard to find something new to say – I agree with all the positive comments in the many reviews already posted by people who were there when we were (21 Aug... more

My boyfriend & I booked a two week stay at the ERC from August 11th to 26th. We were absolutely speechless when we walked around on our first day, mainly because the staff are so friendly and accomodating. We also had our room upgraded to the centre of the complex- it was a swim-up suite which for us was definitely... more

We stayed at this resort from Aug 20-Aug 27 for the first time and loved it! From the moment we arrived, we were blown away with the detailed attentiveness from the staff and the beauty of the resort. We were greeted by Jesus who took our luggage and someone else who offered us wet towelettes as well as champagne. Jesus... more

My wife and I stayed at the ERC August 23 - 28, 2008. We were looking for a quiet, relaxing place to just relax and getaway from everything. We chose to stay at the private side of the resort having it's own private pool, lounge, premier drinks, etc. It was wonderful, quiet and seculeded. We had our own bar at... more

Went to ERC on our Honeymoon Aug 26-Sept 2. First off it was HOT. I mean really hot. Mid to upper 90s every day. It only rained once in the afternoon about 3pm when the hurricanes were going by. Our first impression was this place was beautiful. The front doors open like two big arms opening in welcome. We were... more

We arrived 8/29 and left on 9/5. I was a trip advisor addict before leaving for our honeymoon. Arriving at the airport, we were grabbed by some very saavy people saying "transportation is this way." They then shuffle you to a kiosk and ask for your travel voucher. They don't actually take out our travel voucher but instead pull a... more

We stayed at ERC August 31st - September 4th. After a lot of stress on whether I picked the best hotel and then the stress of whether hurricane Gustav would hit the Cancun area, we were looking forward to just relaxing and not thinking about the world around us. We booked a non-excellence club oceanview room and were in room... more