My husband and I just returned from Excellence Riviera Cancun and everything you have read about the place being the best resort in the Riviera Maya area is true. The service from everyone was supurb!!! The rooms were kept immaculately clean (cleaned twice a day) and the fridge restocked with juice, soda, three kinds of beer, wine (both red &... more

We are from the Netherlands and have been visiting the Riviera Maya for the last 8 years. We have stayed in several resorts such as Iberostar Grand Paraiso, Iberostar Maya, El Dorada Royale and Valentin Imperial Maya etc. This year we decided to stay in the Excellence Riviera Cancun, that was an excellent choice. We checked in at this resort... more

My wife and I have taken several all-inclusive vacations in carribean, aruba and mexico. Excellence was the first resort that we decided to visit twice. Room, bar, and waiter service was great, quickly attentative to your needs. The grounds and pool are great, the swim-up rooms are a MUST. Resturaunts offer top cuisine and good selection. Being able to walk-up... more

This place was fantastic! The food was great with a wide variety of choices including seafood, steak, Italian, pizza, Mexican, Asian, French. Room service was great as well-they have great fries. They have it all. They do have a very strict dress code though. Some of the restaurants require dress shirts for men; they mean collared dress shirts. My husband... more

Go there because this will be the best decision you have made, this place is amazing. The BEST food and drinks, the people, the resort, the rooms, the beach, the area, the nightly entertainment (dont miss the circus)....the list goes on and on....my huband and i travel out of the country once or twice a yr (mainly in the caribbean)... more

Stayed at the Excellence 1st - 10th October. This hotel is truly amazing. On arrival i asked for a ground floor room as my mobility is not brilliant i didnt know the lay out of the hotel so if they had even given me a 1st floor that would have been ok for me. I did tell the Manager that... more

I had very high expectations when I booked this resort. We had stayed at the sister resort a year ago. There were no disappointments. This resort was equally "Excellent". The sevice and accomodations were great. The food was very good also. It is an all-inclusive style resort. The beach and pool were inviting. No complaints at all. I highly recommend... more

I have stayed at all inclusive resorts before. Ritz Carlton, Secrets etc. This one makes them look silly. From the first second you arrive to a cold towel and a glass of champagne things go good the rest of the way. ALL of the people there are not only nice, they actually seem to appreciate you and be genuine. Normally... more

We stayed here on our honeymoon - we have had the most amazing time. I could literally cry as i sit here writing this review as i am so desperate to go back!! I honestly dont know where to start - from the moment you arrive this hotel is complete luxury. We were shown to our room by the Bell... more