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Hotel Marina El Cid Spa & Beach Resort

4.0 of 5
Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
Hotel amenities
Hotel Marina El Cid Spa & Beach Resort
Ranked #10 of 24 hotels in Puerto Morelos
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2,221 reviews from our community

Traveller rating
    1,011
    725
    269
    131
    85
See reviews for
Families
1254
 
Couples
558
 
Solo
14
 
Business
19
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fort Mill, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I attended a wedding here just last week. While the resort grounds themselves were immaculate, the rooms left much to be desired. Not sure if we were just in a bad building but our rooms smelled of musty, old dirty mold and upon returning home, all the clothes in our suitcase had the same musty mold smell to them. We... More

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Commerce City, Colorado, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Very pleased with our experience at El Cid. We have stayed in Mexico numerous times and this was the first time in Puerto Morelos. We are glad we were so happy with the resort because there is not much to do without spending a lot of money to get into town. As far as the hotel itself we were very... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2013

Dear family: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I would like to thank you for your great review and for your stay with us. We are so glad that all your family enjoyed our services and facilities. Thank you also for sharing your review and for recognizing our staff for their... More

1 review
2 of 5 stars Reviewed 16 May 2013 NEW

The hotel was chosen by my travel agent from Linerty Travel. My trip went great until the second day when this family checked in. You may not stay at this resort unless you are really really numb or deaf about noise coming from next door. You know most hotels are designed to combine two rooms next to each other? This... More

Was this review helpful? Yes 1
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2013

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your kind review and for your preference. We sincerely regret that you are undecided to come back to our resort. The feedback from our guests is really important and we will work on the detail that... More

Matthews, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

We just returned from our trip (5/8 - 5/15/2013). We traveled with our three boys, 9, 8 & just 5.We were in two, 1 Bdrm Platinum suites, as we are a family of 5. My biggest complaint is that I kept asking about adjoining rooms ahead of time and was told that the 1 bdrm suites don't join. But they... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2013

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your excellent review and for your stay with us. We are so glad that all your family enjoyed your stay with us and our Platinum club. Thank you also for sharing your experience with the world amigos... More

Buckley, Washington
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Before I start my review, I will say this: I was so pleased with the Hotel Marina El Cid Spa & Beach Resort that I am booking my next trip there for the end of August. I am female, early twenties, took a family vacation from 4/21/13-5/1/13 My parents, whom I went with have been to Mexico before several times... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2013

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your fabulous review and for your preference. We are so glad that you and your parents spent a nice vacation in our resort and enjoyed our service and the activities of our animation team. I will... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

We came as a group of 19 and chose a family oriented resort. Room was very clean and people were very friendly. We went on a few excursions and learned to bargain 50% of whatever they were asking. The alacarte restaurants could be improved significantly as the food was barely tolerable. The buffet food is surprisingly very good and waiters/waitresses... More

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RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
17 May 2013

Dear friends: On behalf of all the staff of Hotel Marina El CId Spa & Beach Resort I wish to thank you for your great review and for your preference. We are so glad that you and your group spent a relaxed holiday in our resort and thank you for publishing your review on tripadvisor.com:) We thank you also for... More

North Babylon, New York
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

My boyfriend and I stayed at this resort in April 2013. Overall I'd have to say we were very pleased. We aren't exactly poolside relaxation kind of people. However, we did enjoy the pool and the swim up bar. Jacuzzi was always crowded after 5pm. There's only 1 on the resort. They had cabanas, lounge chairs and hammocks spread throughout... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
15 May 2013

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your lovely comments and for your preference. We are so glad that you and your boyfriend were really happy in our resort and had a lovely stay at El CId. Thank you also for your amazing and... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013 NEW

Coming from London, we were looking forward to this vacation for loads of sun and beaches, we were a little skeptical about the resort as our friends(who visited last year) had told us about it being too crowded with kids and their entertainments being too kids focused, we still went ahead with the resort as it was within our budget,... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
15 May 2013

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your lovely review and for your stay with us. We are so glad that you and your companion had a relaxed stay in our resort and that you loved every aspect of your vacation. Thank you... More

Newport News, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

El Cid in Puerto Morelos is a wonderful property. Be forewarned, it is mandatory all-inclusive, which means they will make money off you if you like to go on all-day excursions, don't drink like a fish, or otherwise do not make a general pig of yourself. But that is their business model and you should not be surprised. On the... More

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
14 May 2013

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your amazing review and for selecting our resort. It was so nice to read that you and your family had a perfect stay with us and that you would like to come back in a future... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

My husband and I just spent 2 1/2 weeks at the resort. As adults we found quiet places to spend our day to read and enjoy the ocean. As grandparents we could hardly wait to tell our adult children about the facilities thinking that this would be the perfect 3 generation getaway.

Was this review helpful? Yes
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review
14 May 2013

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your great review and for your preference. We are so glad that you and your husband had a relaxed holiday with us and that you are bringing your grandchildren´s in a short future:) If you need... More

 
 
 
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View all 24 hotels in Puerto Morelos, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Very good(74)
  • Platinum Club(71)
  • Room service(65)
  • Pool area(47)
  • Cliff jumps(42)
  • Bedroom suite(40)
  • Time share(32)
  • Mexican restaurant(28)
  • Lobby bar(27)
  • Great time(23)

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Blvd El Cid Mza 1, Lote 1 | Unidad 15, Sm 3, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Puerto Morelos
#9 Luxury Hotels in Puerto Morelos
#9 On the Beach Hotels in Puerto Morelos
#10 Top resorts Hotels in Puerto Morelos
#11 Romantic Hotels in Puerto Morelos
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa & Beach
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
Marina El Cid
Hotel Marina El Cid
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico

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Hotel Marina El Cid Spa & Beach Resort
See lowest price for your stay* (from CheapCaribbean, Expedia.com, BookIt.com, and 10 more)
Enter dates 1 night 2 nights
Show Prices