We stayed at El Cid from June 27 - July 1. The resort is great. We traveled with our two teenage kids (14 & 17) and one of their friends as well as our best friends. I have no complaints. Our suite was awesome. We all had plenty of space. The view was awesome. The staff were all friendly and... more

We just returned from El Cid after five wonderful nights there with our three children (13, 12, 8) and family friends with two children (14, 10). Our group of nine thoroughly enjoyed the vacation! The rooms were fabulous (we stayed in the spacious beachfront, two-bedroom, two-and-a-half bath suites with hot tub on the balcony), the food excellent, and the service... more

First we arrived June20th at 11 am - Our room was not ready ( we knew this because check in was 1500 ) we were greated by staff and offered drinks .. we never were approached by time share people at first .. we went right down to the pool and changed to our suits to go swimming.. we ate... more

Just got back from El Cid we were there from June 18-24. This was our first true family all-inclusive resort vacation. We traveled with our three daughters 8, 6 ,3 & another family with 2 kids 8 & 5. I read many reviews for months on trip advisor so I was a bit nervous for the bad ones I had... more

This was the best trip and guided tour through the reef of Puerto Morelos. The crew was just amazing and very imformative about all the great sea creatures we saw on the reef. We had a private sail tour, the best weather and we could not have asked for anything else. Lunch buffet was inclueded and it was the best... more

My wife and I have stayed at about 20 all-inclusive resorts in Mexico, 15 of them in Riviera Maya. Nobody has ever stolen from us until now. My wife and I locked our wallets in the safe and knew to the dollar how much money we had. On the 2nd day of our trip, we were at the pool and... more

We went to el Cid to spent a long weekend my wife and i and a group of friends with younge children. The rooms are clean, nice and comfortable actually the beds are the best you can really rest in thouse beds!! the beach is nice the pools are clean and the service is really good. The food is ok... more

This resort was wonderful! Everything was great- the staff, the food (thanks, Enrique), the exercise room, the yoga & pilates- thanks to Eluid, the pool, the beach, the location, the spa services, and the room service. We enjoyed it all! Thanks for a great time. more

Extensive travel in 25 years has shown my hunsband and I that those resorts that have a great staff shine above all. El Cid's true "Family" from the GM , Ops Manager, and down create an atmosphere for guests that make you feel you are a VIP every step of the way. This family owned hotel chain which hails from... more