We arrived early and we were able to leave our case in a locked cupboard next to the reception. When we returned we were checked in by a very friendly receptionist and given the key to our room. The room was quite spacious and clean and serviced every day. There were only three pillows in the room and they were... More

Me and my partner stayed over the bank holiday weekend beginning of may, in a package weekend with Alton towers Included. The hotel was great value for money, staff were really friendly and helpful. Check im was great seeing as we didnt arrive till after 10pm on the friday as travelling up from london. Room was big enough for 2... More

Unfortunately, I have to write a bad review for this a Hotel due to the number of things that were unacceptable. We arrived at 4.20pm and tried to check in and were told that mine and my husband's room was not ready; we understood that sometimes things can run behind and went to wait in our friends room. They said... More

Room not ready until 4:00pm Room small and dirty and overlooking a brick wall Carpet had lots of stains TV did not have ITV1 Shower did not work, broken. No other rooms available... so had to put up with bath Towels had brown stains and were old and small Breakfast dining room way too small for number of guests and... More

Bit wary due to the other reviews,so when we arrived and the room wasn't ready, we didn't know what to think,especially as other guests were booking in, eventually after an hour wait it was ready, this actually gave us time to use the bar. (The booking said we would get in at 2pm) The room was good value for money,... More

Booked this coach holiday through Travelstyle, 4 nights, 3 trips. bed, breakast and evening meal. Everything was fine with the hotel, good food, nice clean room, friendly staff, and can only say excellent value for moneh.

The hotel was nice and the food was very good and tasty. The waiter was a very nice friendly and helpfull person. The rooms were cozy and my 3 children loved it. It is a very quite hotel no noise and the lobby and bar are beautiful decorated. The hotel is in the middle of the city centre and there... More

I was a bit worried after looking at the poor reviews and previous Quality Inns that I have stayed at, but my stay here was fine, they allocated me a double room and I went back to reception and they gave me 2 rooms at no cost. Parking was free which makes a nice change. No pictures on here of... More

This is the worst accommodation i have had to stay in. Totally depressing room. Room was cold when we arrived. Furniture basic and beds lumpy. The "hotel" is more like an old peoples home or a hostel. Very disappointed.