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Holiday Inn Express Trincity Trinidad Airport

2.5 of 5
51-53 Long Circular Rd., Trincity, Trinidad
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Holiday Inn Express Trincity Trinidad Airport
Ranked #1 of 1 hotels in Trincity
3.5 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Free shuttle(4)
  • Golf course(3)
  • Room service(3)
Traveller rating
    16
    33
    21
    8
    3
Only show reviews for Family (10) | Couples (25) | Business (26)
Date Rating
St. John's, Antigua
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

The staff members at this hotel are very polite, considerate and understanding. Check in was quick and efficient. You were told what to expect (breakfast) and what not to expect (lunch and dinner). The breakfast was varied and satisfying. I must commend the shuttle drivers. It was a pleasure being transported to and from the Mall.in a timely and efficient... More

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 27 May 2012

Staff extremely helpful getting us to & from the airport. Also staff was very attentative to our needs.

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Orlando, FL
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 23 May 2012

I have stayed at this hotel many times and have absolutely no complaints. Now I do stay here for business, not vacation. This is not a vacation resort, it is perfect for business, have an early or very late flight, or if you are heading south or east in T&T (Port of Spain to the west is a 30-min drive).... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 22 May 2012

I recently stayed at this hotel and was surprised by many of the members of the staff. Except for the person who booked my room(an Indian youngman) who went beyond his call of duty to drop me off at the Mall to meet a business associate. I wast returning to my room, when I heard two people talking,(House cleaning staff)... More

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Oslo
Senior Contributor
23 reviews 23 reviews
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4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

The hotel is OK, rooms are clean and the one we had had a great view of the surrounding mountains. The pool area is not very pleasant, I would not spend a lot of time there. The service is impeccable! There is also a free shuttlebus to the nearest restaurant and the huge mall nearby. The hotel is nowhere near... More

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South Miami, Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

Front desk staff needs PR help..Debroah was the only nice one there. Breakfast was nice. I however was concerned about security..The guard booth did not asked for any ID..we just drove right in. Also staff would hang around and look at Television among guests. I have seen anything like that. I hope this hotel stays around because it is a... More

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Washington DC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 8 April 2012
2
people found this review helpful

We arrived around 9pm at the airport and hotel reception & reservations numbers didn't answer my cell phone calls. I then asked the tourist info desk who was happy to call the hotel to send the shuttle. We had to wait around 40 minutes (and 3 calls) before the holiday inn van finally showed up. The hotel is about 5km/3miles... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review
15 May 2012

Dear PHAVR, Thank you for staying with us. I am deeply sorry you had to wait for so long to get the shuttle. I also apologize for the services you received by the driver. This is unacceptable and not the usual conduct of our staff. We’d like to obtain some additional detail regarding your experience so we have sent you... More

Valencia, Venezuela
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 April 2012
3
people found this review helpful

Well after paying in advance and being assured a room upon arrival, my husband and i were meet with a very very very UNPROFESSIONAL, UNTRAINED Front Desk Recptionist by the name of Carlene or Karlene, 1st we arrived at 1:30 pm ( check in is at 2pm) went up to the front dest, then to have her inform us in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review
10 May 2012

Dear ChinNoel, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. I'm deeply sorry for any inconveniences you have experienced with the front desk clerk. Your comments will be passed to management. We take all comments... More

San Francisco, CA
Senior Contributor
27 reviews 27 reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 April 2012
2
people found this review helpful

What a wretched hotel. Not the worst place I've stayed at - that probably goes to the Dublin Airport Travelodge for those curious - but not a fun time. I've stayed at a few Holiday Inn Expresses in developing countries. Some were not bad (the one in Krakow was very pleasant) but this felt like a dentist's office. Very unfriendly... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review
6 May 2012

Randolph314, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben J IHG... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 March 2012 via mobile
1
person found this review helpful

What an experience to come to an island paridise for the greatest show on earth TnT carnival all to end up in the middle of nowhere with absolutley nothing what a real hotel should offer especially at a price of £1000 for 7 nights. To start off our trip in TnT we arrived at the airport only to be left... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review
28 April 2012

Dear Worldspotter, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with the hotel staff. I will follow up with the staff to ensure that similar incidents won't happen again. I was disappointed to read that you had a poor service experience when you used the shuttle, we will... More

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Additional Information about Holiday Inn Express Trincity Trinidad Airport

  • Holiday Inn Trincity
  • Holiday Inn Port Of Spain
  • Port Of Spain Holiday Inn
Address: 51-53 Long Circular Rd., Trincity, Trinidad
Price Range: ££

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Holiday Inn Express Trincity Trinidad Airport
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