This is just another typical Canberra hotel, yet certain things are done much better. For example, they have real milk in each room that is restocked daily - very, very rare! The staff are also very friendly and don't look down at their guests. As a business traveller, I find this a really refreshing change. Sure the hotel is getting... more

Stayed here for a week in the middle of winter. Booking on the hotel website about 2 days beforehand when many other hotels were booked out or just too expensive, I got a spa suite for $200pn. Paid about the same money the week before for a room with a view at Rydges Lakeside in Canberra. Definitely a step down!... more

As a regular business traveler to Canberra I have stayed at a number of hotels and until this most recent stay the Diplomat was my hotel of choice; but no longer. On previous trips I had recognised that the Diplomat charged a premium for what was always a questionable 4.5 star standard but the staff and its relative centrality to... more

If you need Wifi - give this one a miss. Totally flakey connection for Macs. more

Sub standard service poor attention to customers Rooms near entrance are ridiculously noisy No House keeping services available afterhours, no Duty Manager and no support Ridiculous that it it rated 4 1/2 stars STAY SOMEWHERE ELSE more

Stated for 2 nights, superior room, with my wife. Obviously a honeymoon bed as it sagged in the middle. Breakfast at $24.00 was a joke, scrambled eggs with asparagas consisted of overcooked eggs, scraps of asparagas, soggy toast. Inedible!!! more

I travelled to Canberra on business and found that the Diplomat was a good option. Positives: - Room was immaculately clean - Furnishings are comfortable and practical - Modern bathroom - Very friendly staff (not posh, just normal people) - Free secure parking (very rare these days) - Close to all the restaurants and bars in Manuka/Kingston precinct. Negatives -... more

Stay here if you like your carpets with spots and holes. Keep windows closed – noisy traffic. One big plus – free internet. Next time, I’ll try to stay elsewhere, within walking distance to Manouka, plenty of good places to eat there. more

I stayed at the Diplomat Hotel for a night while in Canberra and booked it based on reviews I read here. It didn't receive fantastic reviews but neither did any other Canberra Hotel. I managed to get a really good price for it as I am an Entertainment Card holder. The hotel exceeded my expectations, but in truth, I wasn't... more