I travel regularly to Canberra and have sampled a lot of the 4 star hotels - none of which have been particularly great and this one was more of the same. Tired decor, saggy beds, thin walls BUT the one difference here was the friendly staff. The best I've come across in Canberra so far..... This hotel is fine but... more

Just stayed for 2 nights for a weekend away. Room was very quiet and clean. Staff were all pleasant, great position just near Manuka and Kingston which are both good for food. But really everything is about 10-15 min away in Canberra anyway. This hotel would be considerably improved with a facelift - in particular the carpet needs replacing urgently... more

I am a regular business guest of the Diplomat Hotel and I find the reception staff and management are always polite, friendly, couteous, warm and extremely helpful. I have never encountered such obliging and personable staff in a small hotel. There are a few problems, however. Firstly, there is one woman who works on reception who is extremely rude, abrupt... more

Stayed- nearlly every month for past 5 years Price - AUD $160 business rate Location- Excellent Facilities- Good Staff- Good Great location, great food. Staff used to be amazing but not as good these days. Boardroom suites are great for meetings or showings, there is a room with lounge, tv, work desk and boardroom table that seats about 10. Your... more

I chose this hotel because i couldnt get the Bentley Suites. Its almost exactly the same as the Pavillion Hotel, Canberra. Everything was clean but the beds were soft. Its very close to Manuka, where all the cafes and restaurants are. I might stay here again.. more

Being greeted by spiders all around the front parking area is never a good start IMNSHO in Australia, for any of us. While check in staff were mostly nice, IF YOU BOOK THROUGH A WEBSITE, you are CHARGED IN ADVANCE staying at this dive. The rooms, while of reasonable size, are so outdated that they look like 1960's America /... more