Spent the night with my family in 2 club rooms whilst visiting Canberra, The hotel was a welcome relief as it was very warm to hot over the 2 days we were there. Check in was efficent, friendly and very professional, our club rooms on level 3 were large and comfortable, the bathrooms impressive, we all had a long soak... more

I am from Canberra and my partner and I decided to spoil ourselves with a night at the Hyatt hotel in a club room followed by High Tea with the rest of the family the next day. We did stay in this hotel a little while ago now but after staying at similar standard hotel in another city to shone... more

This hotel, which I have stayed at many times, has suddenly become arrogant about both its' location and brand. In my recent visit I had made a mistake on my booking regarding my date of arrival. As a regular customer I asked if I could use the already charged night's accomodation toward the my bill (it was 24 hours later).... more

We stayed at the Hyatt to see the McCubbin exhibition at the National Gallery. We had an excllent time with the staff as efficient and freindly as ever. I have styaed in the normal part of the Hotel and then in the heritage part I cant really tell the rooms apart except maybe the heritage are slightly larger and have... more

The only room in the old section (we find the new section very noisy when next door decides to have a shower @11.00 pm) was the Diplomatic Suite at a discounted rate we accepted the room was Quality .The doorman set the heating levels in the room to perfection nice touch once you closed the door you where in another... more

We stayed here on an overnight, and the place was just delightful. The hotel itself is a historic location and why I chose it and it didn't disappoint me! It was just so beautiful. The staff was warm and friendly. I highly recommend the Hyatt and it's more of an upscale choice of lodging. The rooms were well appointed and... more

We decided to stay at the Hyatt because we wanted somewhere 'nice' for a combined anniversary/birthday getaway. We paid extra for a Club room including breakfast so we had high expectations. When we first arrived by car there were no doorman at the front of the hotel so we had to carry our bags out of the car and into... more

Had a very nice stay here in a Club Deluxe room over the weekend. My room was on level 4 which is the top level of the hotel. It was at the very back of the property, so a bit of a trek from reception but it is one level above the club lounge which is also at the back... more

we stayed here last week. the hotel has increased in size in recent times. attention to detail is lacking for example at breakfast the orange juice was not freshly squeezed and was of poor quality. we were not offered table service only buffet. our room was not serviced until we rang to request, this was at 3pm after being out... more