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Rydges Eagle Hawk Resort


TripAdvisor Popularity Index
#37 of 50 hotels in Canberra
TripAdvisor Traveller Rating
2.5 of 5 stars 46 Reviews
Do not recommend64% |
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“Great- some people are way too picky!!!!” 8 Dec 2009 - elvira13
“School Trip” 6 Dec 2009 - DaleB545
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Get a great room at a smart price
Avg price for top Canberra hotels = £150
£132* Diamant Boutique Hotel 4.0 of 5 stars 70% recommend
*Average prices

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What's Near Rydges Eagle Hawk Resort

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Rydges Eagle Hawk Resort
Federal Hwy
Canberra 2600
Australia
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Rydges Eagle Hawk Resort
Federal Hwy, Canberra 2600, Australia
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Reviews you can trust

64% Do not recommend
2.5 of 5 stars 46 reviews
Excellent
3
Very good
9
Average
8
Poor
9
Terrible
17
By trip type
All (46)
Business (11)
Couples (9)
Family (13)
Friends getaway (3)
Solo travel (7)
[ Date ] [ Rating ]
“Great- some people are way too picky!!!!”
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4 of 5 stars
elvira13
Perth
8 Dec 2009 | Trip type: Business, Solo travel New

After reading some of the reviews on this site, I was worried about staying here. I had been booked in via a tour company. However, I had absolutely nothing to worry about. The service from start to finish was good, with staff being friendly and professional. The room was clean, with very comfortable beds. Lots of easy parking. The accommodation... more

“School Trip”
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4 of 5 stars
DaleB545
Montrose, Australia
6 Dec 2009 New

Very good cabins and service. Kitchenette was okay, TV, Good Bathroom and comfortable bedding. Pool and playground. Good customer service. Near Highway. more

“Eagle Hawk Resort should be rated 2 stars”
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3 of 5 stars
banksst
Travelling from Brisbane
4 Dec 2009 | Trip type: Couples

My wife and I stayed this week (Mon to Thur nights), after booking the first night with the Entertainment Book (so I will make sure these comments get to them). First off - we enjoyed our stay, as it served our purposes - parking was easy, the King-size bed and the 2-room unit we had for the last 3 nights... more

“Very Disappointed”
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1 of 5 stars
Frankie01Victoria
Victoria
2 Dec 2009 | Trip type: Family

Quite disappointed before we even got there. The address is quoted as federal Hwy, CANBERRA 2600. Although not incorrect (POSTAL ADDRESS) it is misleading, When booking one assumes it is located in Canberra, not 999 FEDERAL HWY NSW as is the actual address. I would not have booked had I known it was actually located in NSW. Other disappointments include... more

“What Hotel, that wasn't a Hotel!”
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1 of 5 stars
Mathew987
Sydney
27 Nov 2009

This Hotel was one of the most disappointing hotels ever. The negatives of this place were the lack of basic things like cleanliness, location, rooms and service. the cleanliness of the hotel was a disaster due to the amount of redback spiders found in the rooms (I found at least 2 in the bathroom). Also the the hotel has a... more

“What a shame, a real let down!”
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2 of 5 stars
jenpet77
Sydney
27 Nov 2009 | Trip type: Business

Just got back yesterday from staying here for x2 nights. My husbands company booked us accommodation at this place for our business trip to ACT. On arrival our first impressions were not good ones, we checked in and was told we had to park then walk to our room, we told them we had a baby and it would be... more

“Stay in an Oasis”
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3 of 5 stars
Newtown_Girl
Sydney, Australia
21 Nov 2009 | Trip type: Solo travel

This is a good place to stay close to Canberra. It is only 10 minutes driving into Canberra CBD. The surroundings are very peaceful, with lots of trees. The rooms are spread out into separate buildings and there are open areas between the buildings. The best part is parking, which is free and generally easy to find a space just... more

Management response from
James Martin, General Manager

Thank you for sharing your experience of your recent stay. You have highlighted many of the reasons Rydges Eagle Hawk Resort is such a unique place to stay. Our open space inhabited by many native mammals and birds do set this property apart, and the outdoor pool this time of year is a magnet for all guests. We look forward...

“Where was Housekeeping?”
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1 of 5 stars
DAWSydney
Sydney
15 Nov 2009 | Trip type: Solo travel

I booked in on Saturday night, and there were plates outside my room and next door that were not collected all weekend. The blanket was dirty on my bed and the sheets were not made up properly, I'm sure they were not fresh. Does no-one know how to make a bed up? The bathroom was dirty and the toilet leaked... more

Management response from
James Martin, General Manager

Thank you for your response on your recent stay. Normally the room service trays will be collected each morning I do apologise for this not happening. With regard to our sheets and bed linen. We strip rooms after every stay and re-make the beds with clean linen. We have made a consience decision to simply was the sheets and not...

“Absolutely disgusting housekeeping - you have a major problem here”
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1 of 5 stars
hennikens
Australia
4 Nov 2009 | Trip type: Couples

We booked into Rydges Eagle Hawk for a very special occasion as we had thought the standard of Rydges was "supposed" to be excellent. We will never make this mistake again. We were absolutely disgusted with the thick mould on the walls surrounding the spa, hair & dirt in the corners of the bathroom & around the steps to the... more

Management response from
James Martin, General Manager

Thank you for your response. I am very sorry that our housekeeping department failed to provide a satisfactory level of service for your stay, I have taken my housekeeping team through your concerns and I will ensure these issues will not reoccure. Kind regards,

“Friendly, back-to-nature experiecne for the whole family”
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5 of 5 stars
HeadPri
Sydney
25 Oct 2009 | Trip type: Family

Service experienced was professional and efficient. Staff interacted very well with my 6 year old son. He enjoyed complimentary rides in the hotel's buggy, the great breakfast buffet and spotting kangaroos hopping past us as we went to dinner. Kids' playground a bonus. Dinner in the restaurant was supberb - a small but very well-executed menu with a friendly and... more

Management response from
James Martin, General Manager

Thank you for sharing your experience from your recent stay. The period you travelled is always popular as this is a great place to stop on your way to the snow as we are roughly the half way point between Sydney and the mountains. The size of this property is unique in as much as the 30 acres is all...

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Rydges Eagle Hawk Resort Also Known As

  • Rydges Eagle Hawk Hotel
  • Rydges Eagle Hawk Canberra
Address: Federal Hwy, Canberra 2600, Australia
Canberra hotels Rydges Eagle Hawk Resort
2.5/5.0
46