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BEST WESTERN PLUS Garden City Hotel

4.5 of 5
55 Jerrabomberra Avenue, Canberra 2604, Australia
Hotel amenities
BEST WESTERN PLUS Garden City Hotel
Ranked #16 of 52 hotels in Canberra
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116 reviews from our community

    Trip type
Traveller rating
    20
    52
    33
    8
    3
Date Rating
Sydney
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

I stayed recently at this motel and found it to be clean, warm and comfortable. The food was pretty good, however in my opinion the beef & reef could have less garlic sauce (can't please everyone I guess). Breakfast was enjoyable with a choice of continental or continental and something cooked. The staff were friendly and in my dealings with... More

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See 2 more reviews by Tdub1122 for Canberra
Sussex
Top Contributor
68 reviews 68 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We recently spent 1 night at this modern, attractive, hotel. Or room was very well furnished and equipped and was extremely comfortable. The staff were really friendly and helpful. We has the buffet breakfast which was substantial and reasonable value for money. The pool looked great, but we did not have time to explore further! Location wise, the hotel is... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW

This was a special on Wotif and delivered a well appointed room with a comfortable bed. The staff are friendly, helpful and professional. The breakfast was value for money with good choice in a spacious restaurant. I would recommend this hotel if you are not fussed to be in the middle of the city. It is easy to find, only... More

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See 4 more reviews by Shan-Gedro for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
16 May 2013

Dear Shan-Gedro, Thanks for your review of your stay with us here at BEST WESTERN PLUS Garden City Hotel in Canberra. It is fantastic to know that you had such a great stay with us and enjoyed your room, our fantastic staff and the offering in our Secret Garden Bar & Restaurant. As you mention, Canberra is a bit chilly... More

Mooroopna
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 14 May 2013 NEW

Overall the room was quite comfortable and this review would of been an excellent one however the owners need to have a chat to the cleaners as we did not particularly appreciate the cleaners trying to get in our room on three different occasions before 9.45. They were also very noisy from very early on. We filled out the rubbish... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
14 May 2013

Dear ChrissyJim, Thanks for taking the time to provide your feedback. As you mention, your stay was comfortable and excellent with the exception of the interruptions from our Housekeeping team. To keep up with the many requests from our guests for early arrivals, our Housekeeping team do start work at 9.30 each morning. As much as we'd love to limit... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

We had planned on staying two (not-sequential) nights, but only managed to stay for one due to a booking mix-up (they had us down for the 2nd night on the wrong weekend). The hotel is very clean and well appointed, with helpful front-of-house staff. There's a real issue with parking when the motel gets fuller. The room was warm and... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
14 May 2013

Dear Seriocomic, Thanks for your review and we are very pleased that you enjoyed your stay with us. Our hotel has parking available on all four sides including undercover parking. I am disappointed that our staff did not outline all of the parking options to you upon check-in as I'm confident that we would have had plenty of spaces available... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

My husband and I recently booked a 3 night stay here through last minute.com as a secret stay hotel. We arrived an hour early but luckily our room was ready and check in was quick and easy. Everything was explained and we were quite impressed to be offered a carton of fresh milk instead of that vile UHF long life... More

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See 2 more reviews by Kerry J for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
7 May 2013

Dear Kerry J, It is fantastic to know that you enjoyed your first stay with us here at BEST WESTERN PLUS Garden City Hotel in Canberra. As you mention, our guests love the fact that we provide fresh milk, free wifi and very comfortable beds. We look forward to welcoming you back on your next visit to Canberra. Kind regards,... More

Strathfieldsaye
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 May 2013

Stayed here the nights of Sunday 28 - Wednesday1st May, cant fault this place. Room clean and tidy upon arrival and was cleaned every day. Free Wi-Fi as well as foxtel and decent sized TV screen not the usual tiny screen you have sit up close to too view the program. Would stay here again the next time we visit... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
5 May 2013

Dear Phillip B, It was our pleasure to host you during your stay in Canberra and we are glad that you enjoyed your time with us so much. Thanks for taking the time to review your visit and we look forward to welcoming you back again in the future. Kind regards Ryan More

Brisbane, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed here for three nights as we were in town for a game of AFL at Manuka oval. We found the hotel to be great value with nice, clean rooms and the location suited us perfectly with the oval just a short drive down the road. Staff were very pleasant and helpful when we needed anything, free WiFi was... More

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See 3 more reviews by Ben G for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
2 May 2013

Dear Ben G, Thanks for your review of your stay with us in Canberra at BEST WESTERN PLUS Garden City Hotel. We are pleased that you enjoyed your stay and found the experience to be such great value. We hope to have the chance to welcome you back next time the footy is at Manuka Oval. Kind regards and thanks... More

Bathurst
2 reviews
3 of 5 stars Reviewed 1 May 2013

Room was quite nice and staff were nice enough. Getting from the room to the underground carpark after hours was extremely difficult. You pretty much had to walk around the entire hotel in the darkness. Cleaners knocked on the door, gave us literally seconds to answer and then just opened the door, which was a bit rude, they asked if... More

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ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
2 May 2013

Dear Krav3n, Thanks for taking the time to provide feedback. I'm sorry to see that you experienced issues with our housekeeping team entering your room too quickly. I will certainly follow this up with our Executive Housekeeper Lyn to avoid this unwarranted problem arising in the future. It is pleasing that you found our room to be clean and great... More

Wagga Wagga, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 April 2013

Great place to stay great and clean rooms everything at hotel is spotless clean toilets lovely breakfast dinning room reasonable priced food etc.approx 5 kms from manuka shopping centre and afl football oval.hotel is next door to german sports club excellent food.

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See 3 more reviews by gordo8 for Canberra
ArionHotels, Guest Relations Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review
29 April 2013

Dear Gordo8, Thanks for staying with us here at BEST WESTERN PLUS Garden City Hotel in Canberra. It is great to know that you enjoyed your stay with us. We are pleased that you found your room to be clean and enjoyed your meals at our Secret Garden Bar & Restaurant. Wayne, our Executive Chef, does a fantastic job ensuring... More

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Additional Information about BEST WESTERN PLUS Garden City Hotel

Address: 55 Jerrabomberra Avenue, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 52 hotels in Canberra
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Discover the great value of the 4.5 star BEST WESTERN PLUS Garden City Hotel, conveniently located in Canberra's vibrant inner-south, just a five minute drive from the popular shopping and restaurant hub of Manuka-Kingston and top national attractions including the National Gallery, National Portrait Gallery, Parliament House and Questacon!All guests enjoy fully refurbished rooms including new high-comfort bedding, iPod/iPhone docks, in-room safes and large flatscreen TVs with FREE Foxtel and FREE movie channels. Convenience is paramount with FREE undercover parking, and FREE access to the onsite gym and swimming pool. Treat your tastebuds at the Secret Garden Bar & Restaurant, open seven days for breakfast and Monday to Saturday for dinner, serving a contemporary range of local and international favourites.Rest assured that the modern, convenient facilities and outstanding service at BEST WESTERN PLUS Garden City Hotel will make for an enjoyable stay in the nation’s capital. ... more   less 
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BEST WESTERN PLUS Garden City Hotel
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