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Opal Cove Resort


Opal Cove Resort
Hotel class 3 of 5
Pacific Hwy | (formerly Best Western Opal Cove Resort), Coffs Harbour 2450, Australia
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Traveller Reviews

61% Do not recommend
3.0 of 5 stars 30 reviews
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By trip type
All (30)
[ Date ] [ Rating ]
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3 of 5 stars
Gold Coast
8 Jul 2009 | Trip type: Family New

We stayed here as part of a road trip just over a week ago. Having checked out the pics on the net, I was quite excited as it looked really nice! When we got here, I wasn't all that disappointed. thought the foyer, games room, reception etc, still looked ok. Had originally booked a 1br garden view apartment, but asked... more

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5 of 5 stars
Sydney
18 Apr 2009 | Trip type: Family
1/2 found this review helpful

We stayed here during the Easter weekend, and I have to admit I was concerned reading the other reviews on this website but we were recommended to stay here by our friends. I am glad I listened to my friends and not these reviewers, just thought I should let others know not to listen too much to some of these... more

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4 of 5 stars
sydney
31 Mar 2009 | Trip type: Family
1/2 found this review helpful

We have stayed at Opal Cove on 5 seperate occasions over the last 5 years - in short we love it ! I'm having trouble reading the reviews and thinking its the same place as we have stayed and loved. The rooms are very comfortable and quite spacious , it would be good to get twin beds in a rooms... more

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2 of 5 stars
Central Coast, NSW
12 Mar 2009 | Trip type: Couples
1/1 found this review helpful

We stayed two nights at the resort, for $160 per night including breakfast for a ocean view room. We could have had a cheaper room, facing the mountains/carpark. Upon walking in to the foyer / reception area it smelled strongly of chlorine, possibly from the water feature. The room was quite a long walk from reception, and the lifts are... more

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1 of 5 stars
Sydney
3 Mar 2009 | Trip type: Couples
1/1 found this review helpful

If you want to stay in a hotel that has decor that makes it look like a combination of a nursing home and a hospital then by all means stay in this "resort" We booked on lastminute.com, not to save cash but it is the easiest way for us to locate places in a central area. From the outside it... more

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1 of 5 stars
Sydney
22 Jan 2009 | Trip type: Family
5/6 found this review helpful

We book an over nite stay for Myself Hubby and my 2 kids, very disappointed. The room was like a match box. With a baby i ask for a plastic bag to change the bin in the room and the receptionist told me the cleaners wont be back until the morning and there is nothing they can do to help,... more

Management response from
OpalCoveResort, Sales and Marketing Manager

Thank you for taking the time to write a review on the Opal Cove Resort. During peak occupancy periods we are Not always able to get to speak to all of our guests and therefore any feedback received is appreciated. We apologise For not having been able to look after what were obviously a few basic requests and will certainly...

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1 of 5 stars
far nth nsw
20 Jan 2009 | Trip type: Family
4/4 found this review helpful

I decided to take a short trip to coffs harbour, did a quick search online and found Opal Cove resort, from the website it appeared to be a quality resort, how I was wrong. I called the resort direct to book, I asked for a larger room so I spent the extra money and booked the junior suite. When I... more

Management response from
OpalCoveResort, Sales and Marketing Manager

Management appreciates all feedback whether it is be a criticism, complaint or compliment, particularly during busy periods when we are not always able to meet and greet all of our valued guests. Tea and coffee making facilities are provided in Every room in the cupboard next to the mini bar fridge. We apologise for the fact that this was not...

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1 of 5 stars
Travelalot75
9 Jan 2009
4/4 found this review helpful

Stayed here for 2 nights whilst travelling down the coast and was the worst hotel of our trip. Firstly, having thought we had booked a sea view room we were placed in a room on the ground floor which look out onto a small patio that was actually below ground level! This meant that there was hardly any natural light... more

Management response from
OpalCoveResort, Sales and Marketing Manager

We appreciate your feedback and are truly concerned and apologise for the fact that we were not able to make your stay More comfortable and enjoyable. Unfortunately over peak occupancy periods it is not always possible to guarantee a Room move though we will do our best to accommodate this where ever possible. The dated décor is slowly being addressed...

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1 of 5 stars
Sydney
8 Jan 2009 | Trip type: Family
4/4 found this review helpful

We went here for a short family break and was very disappointed with the state of this (4 star) hotel. While the photo's look great on the website, don't believe what you see. The property is getting old, the foyer is huge yet empty, the water feature was dirty and unimpressive, the pool is smaller than they make out, and... more

Management response from
OpalCoveResort, Sales and Marketing Manager

We appreciate you writing a review on our property briefly outlining your experiences during your last stay at our Resort. There are a number of areas we need to improve on and feedback like this gives us the opportunity to address these and Hopefully improve general standards of product and service. In the event you do change your mind and...

Nice getaway
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3 of 5 stars
Gold Coast Australia
24 Dec 2008
0/3 found this review helpful

it take us drive from Gold Coast to Coffs Harbour about 6 hours drive but well worth the time. Coffs is a beautiful harbour and we experience a boat trip viewing the dolphins , the wharf seafood its extensive and have a good range. Opal Hotel not too far from the town ship and well located on the ocean .... more

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Opal Cove Resort Address

Pacific Hwy | (formerly Best Western Opal Cove Resort), Coffs Harbour 2450, Australia
Coffs Harbour hotels Opal Cove Resort
3.0/5.0
30