We are former Coffs Harbour residents and decided to return for a summer holiday after several years away. Our memories of Pacific Bay Resort were of a modern resort with all the facilities and "comforts" one could ask for. Unfortunately, time has moved on, but the facility has not. Our room was a spa suite located on the Hillside. The... more

We have just visited Novotel Coffs harbour for the weekend. From reading the reviews on this site Novotel wasn’t my first choice, but as it was last minute it was the only accommodation we could find. I Booked a 3 Bed room maisonette as it is easier for the kids having separate rooms. Upon arriving to the resort, check in... more

This place was really nice. The hotel room was overlooking a tropical lagoon. The rooms were spacious, clean and comfy beds. There were three good pools to choose from. The hotel was surrounded by a golf course, which the occasional kangaroo hopped across and was situated right on the beach. The best beach was diggers beach about a 2minute drive... more

Stopped at Novotel travelling Qld to Newcastle on New Years Day so knew it would be pricey. Paid extra for Lagoon view, but only view from 2nd floor was palm trees. Asked for and given change to 5th floor which had good view. Rooms dated, air conditioner straight from Noah's ark and very noisy. Bed would have been very confortable... more

My family and I decided to stop over at the Novotel Pacific Bay Resort at Coffs Harbour for a couple of days. This was a break in our trip to Qld. Coffs Harbour is much bigger than I thought and it certainly deserves more time to appreciate what it has to offer. The accommodation was to the usual standard of... more

We stayed for one night on our way home from Qld. Reception was pleasant and quite fast at checking in. Even with a map we had great trouble finding our room - don't read the signage on the pathways as they send you the wrong way! The room was a Lagoon View which was set down very low and consequently... more

Reading a number of the recent reviews I was wondering if perhaps we had been luckier than most. The weather was kinder to us than for some others and already knowing the area perhaps I was better prepared for what the resort had to offer. Also, our room had definitely had a refurb. So our experience was generally a very... more

We arrived after dark and it was raining so it was a bit hard to find the hotel. The sign isn't very large but with some help from the front desk we did eventually find them. The front desk was very friendly and provided us with a map to find our building. Covered parking helped with the rain situation. The... more

The rooms and public areas/walkways around the hotel are looking very tired and it seems that little money is being spent on the maintenance of the hotel. The bathrooms are showing a lot of wear and tear and the furnishings very dated. Given the position of the hotel, I thought that it would be quiet, having said this, the noise... more