We read the reviews on TripAdvisor after booking - so arrived with dread. But it was nowhere near as bad as some of these reviewers make out. OK, so a bit of a problem getting into the place (because we were not travelling with a mobile) but once in, no problem. Very clean - cleaner than some of the fancy... More

We stayed here for 3 nights as nowhere else available. Cost 100 dollars per night and was very basic hotel room. Wasn't like the pictures posted on line. We got a bigger room as was over booked and mistake made. No receptionist and had to phone to get into hotel. Rooms had microwave which didn't work and kettle for making... More

Very bad customer service, very rude, untrained staff, yack smell no cleanness at all. Never thought place in Sydney could be that bad, or worse when I made booking they speak so nicely once booking is done no care, I think staff does not know at all how to provide service and look after guests please never ever book this... More

Traveled with adult family. We booked for our last night so we could get back to the airport. The photos online are highly staged or extremely old, as the room that we stayed in was a much dirtier version. You have to ring the bell to get inside the building (or call a number if no one answers apparently). The... More

Our family arrived in Sydney at 9am with heavy suitcases. We rang the hotel to see if they could store our cases until the room was available. The manager instead instead offered us the room immediately, as it had not been rented the night before, at no additional charge. The manager also helped us find secure parking at a reduced... More

i have stayed in a number of budget hotels, hostels and self catered apartments in the potts point/Sydney area area and holiday lodge hotel has been the absolute worst. i was disgusted with the service, the staff were so rude, condescending and at times combative. the rooms were horrible, with stained carpets, broken beds, dingy lighting, and just simply awful!!!... More

I have never been in such a disgusting place in my life and im a mental health Nurse.Dirty,smelly and terrible customer service. I arrive with my Husband and Sister for a two night stay having paid by credit card for the first night.On arrival we were led upstairs to the top floor on opening the door the member of staff... More

Like other people who have posted a review I agree, this place is horrible. We too knew we were paying for budget accomodation and by no means did we expect 'hotel' quality but we DID expect some form of quality. It was DISGUSTING - firstly there were meant to be four people to a room and they only gave us... More

The Holiday Lodge Hotel is THE WORST accommodation experience I have ever had. When we booked the hotel, we understood it was budget accommodation. However, we expected basic requirements such as cleanliness to be met. The venue is disgusting - the carpets are stained, the bathroom walls and soap holder are covered in mould, parts of the carpet are lifted... More