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Ibis World Square Hotel


Hotel class 3.0 of 5
384 Pitt Street, Sydney 2000, Australia
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Reviews you can trust

53% Recommend
3.5 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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3 of 5 stars
Chicago, IL
10 Nov 2009 | Trip type: Friends getaway New

I'm not a traveler who gets too concerned with how fancy my hotel is, it just needs to be clean, safe, and in a central location. So for me, the Ibis was great. The rooms are admittedly a little on the small side, but they were very clean, had a decent sized closet, and all the little items you hope... more

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3 of 5 stars
Okehampton
6 Nov 2009 | Trip type: Couples New

Australia is not cheap thanks to the exchange rate so to make your money stretch sometimes you have to downgrade. So the Ibis is a popular place for people on a budget. Its got a good location (just don't haul luggage on the train from the airport and try to get it up the nearby Museum station which has no... more

Management response from
Michelle Taylor, General Manager

Hi, Thank you for your review. I am glad you have a great visit to Sydney. Our rooms are perfect for the visitor on the go. Regards, michelle

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2 of 5 stars
Toronto
30 Oct 2009 | Trip type: Solo travel

i had the chance to book a room at the Westin on Martin place for a cheaper price than the ibis, but decided to give ibis a try since i had never stayed with them before. I arrived super early in the morning from Toronto, went straight to the hotel and even thought check in time was not until 14:00... more

Management response from
Michelle Taylor, General Manager

Hi, Thank you. I did a check on the other rooms that were avaliable and they were smoking rooms, whic you did not want. However I am glad we were still able to give you an early check in. In regards to the Shuttle Bus, I understand the staff have contacted you and given you a refund. The owner of...

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5 of 5 stars
Queensland
26 Oct 2009 | Trip type: Family

We had such a great time in Sydney and enjoyed our time spent at the Ibis. One thing I will say is that it is only a budget hotel so do not expect too much. We went there expecting less and came away pleasntly surprised. The staff were great, I had a problem with the aircon and I just told... more

Management response from
Michelle Taylor, General Manager

Hi, Thank you very much your review and compliments of the hotel and its staff. I am very proud of the entire team and this review is a direct reflection of their consistent desire to deliver the best level of customer service possible. As you have also mentioned the hotel is ideally located for the business and leisure traveller, and...

Nightclub
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2 of 5 stars
swings07
6 Oct 2009 | Trip type: Couples

Only stayed one night, so perhaps was given the worst room on level 2. Its the worst room because the night club next door sounds like its in your room. It went til after 4am. Enough said. more

Management response from
Michelle Taylor, General Manager

Dear Reviewer, I was most concerned to read of the problems you experienced during your stay in relation to being disturbed by the noise of the Civic Hotel located next door to the Ibis Hotel. Rest assured I have discussed these shortcomings with the owner of the Civic Hotel in order to avoid such occurrences in the future. As it...

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2 of 5 stars
Melbourne
4 Oct 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Stayed at this hotel as I was booked in for a conference. The room had already been fully booked and upon arriving they requested that I pay for the room. As it was after business hours I couldn't call my employer but I refused to pay and told them that I would get my employer to contact them first thing... more

Management response from
Michelle Taylor, General Manager

Thank you for taking the time to take photos and review the Hotel. The Gym is fully operational and is checked by an outside company every 3 months. The Report is then placed in a frame on the wall. I have personally checked the Gym and all equipment is operational. Could it be possible you did not understand how to...

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2 of 5 stars
Ho Chi Minh City
3 Oct 2009 | Trip type: Couples
0/1 found this review helpful

Booking an Ibis Hotel you usually know already that you should not expect too much. You book this brand because the room-rate is usually OK and you get a decent hotel in a good location. We stayed at several Ibis Hotels before and during the same vacation also at the Ibis Little Bourke Street in Melbourne, which fulfilled all expectations... more

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5 of 5 stars
Clayton, NC 27520
22 Sep 2009 | Trip type: Couples
1/2 found this review helpful

1 block off of George St, Close to Chinatown, Darling Harbour. Location could not have been better, also Paddy:s market. Our room #1312 was very quite and clean. 1 queen size bed and adquate closet and drawer space. Gate one had the breakfast provided to us. It was ok they just need to learn to completly cook their eggs. Would... more

Management response from
Michelle Taylor, Michelle Taylor

We very much appreciate your comments regarding your stay at the Hotel Ibis World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

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4 of 5 stars
California
21 Sep 2009 | Trip type: Solo travel

I emailed the hotel earlier for early check-in possibility, so when I arrived around 8:30am the staff already noted my requirements, stored my lugguage without charge and I am given a room by 11:30am. The staff are friendly and helpful, the room is nicely sized. The bathroom is modern with all amenities. It is exactly how it looks like on... more

Management response from
Michelle Taylor, General Manager

Thank you very much your review and compliments of the hotel and its staff. I will pass your message on to Craig, I know he will be very pleased. As you have also mentioned the hotel is ideally located minutes away from the City centre and Darling Harbour. I look forward to welcoming you to the hotel on your next...

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4 of 5 stars
Auckland, New Zealand
10 Sep 2009 | Trip type: Family

Travelled with my wife and a 10 month old. Had a great welcome from staff, with a few of them showing great interest in our son and interacting with him. This continued over the 5 days. Big fish tank in the foyer which kept the little one entertained and free newspapers to keep me entertained also while waiting. Location-wise, it... more

Management response from
Michelle Taylor, General Manager

Thank you for your time to let us know how your stay was. It is always a pleasure having young families stay with us. Iam glad to hear our staffs were never too busy to assist you and our other guest. It is our goal to make all guests feel at home. Our property is ideally located in the centre...

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Ibis World Square Hotel Also Known As

  • Accor World Square Hotel
Address: 384 Pitt Street, Sydney 2000, Australia