This hotel has the potential to be great, but unfortunately I feel it is a little neglected. I can't understand why management do not take the negative feedback on board and try to give the hotel an overall makeover! The rooms are very spacious, we had great views, nice little balcony, good kitchen facilities and the location was PERFECT for... More

This hotel is very run down . Some rooms have been upgraded and are OK but all the common areas need work. My room when I finally got into it was very noisy with lots off traffic late at night and again early 4am in the morning. On checking I was given a room on the 11th floor. However once... More

Staying at the Oaks' was just short of the worst accommodation I have experienced. It is expensive and and we left feeling we had been had! I feel for the staff who I am sure are constantly bombarded with complaints about the state of the rooms on offer. On this point I must stress that they were fantastic under the... More

Great location, stayed in refurbished one bedroom apartment. Great use of space. However, the bed did not have any stoppers, so kept on moving. Called reception and they said nothing they can do about it. Worst aspect was the noise outside. Did not sleep at all. I asked for park view room. Big mistake.

Location is great - City and all the sights are very accessible via either train or walking. Apartment was booked privately so have no idea what the rest of the place is like, but out apartment was pretty crappy. Mould in the bathroom, bed was old and lumpy, the fire alarm went off three times from the toaster even though... More

What happened... We checked in at 2pm Saturday. The apartment on the 10th floor was spacious and clean with a modern fridge and convection microwave stove. The bed was comfortable and we settled in for a quiet restful night. At around 11.35pm he first sounds of the room party opposite our room woke us. For the next five hours the... More

Very obliging staff, welcoming and friendly. The position is most convenient, but the interior slightly tired, but there is obviously a refurbishment programme underway. We were helped with restaurant suggestions, directions to galleries, and the staff walked out to find taxis for us.Disappointingly, there were no telephones in some rooms and some not working in others, so there was no... More

The reception staff are great - friendly, helpful, and professional. Unfortunately, the same cannot be said for our studio room. The exception was the bed which was surprisingly good. I know that they are undergoing a gradual process of refurbishment, but with a target of four rooms per month, this could take years. Our room was dirty, with large stains... More

Restoration & Recreation, you Can't beat the Location. As a monthly visitor to Sydney for business, I choose to return to the Oaks on the Park, time and time again. Being recognised and called by name is also a great feeling! Customer service 101!! We get what we pay for in this world and Yes, currently there is continuous refurbishment... More