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InterContinental Sydney


Hotel class 5.0 of 5
117 Macquarie Street, Sydney 2000, Australia
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Reviews you can trust

79% Recommend
4.0 of 5 stars 259 reviews
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By trip type
All (259)
[ Date ] [ Rating ]
Sublime Stay
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5 of 5 stars
Melaka, Malaysia
26 Nov 2009 | Trip type: Couples
2
people found this review helpful

When we checked-in, late at night, we were disappointed to find that despite re-confirming by e-mail a few days beforehand, our reservation was incorrect. This was not the fault of the hotel but due to confusion at Priority Club over our Platinum Priority Club status and our more recent Ambassador membership. In a full hotel, this meant that they were... more

Management response from
interconsydney, General Manager

Dear MM2H, Thank you for your review. We were very pleased to read that you enjoyed your Club InterContinental experience and hope to welcome you back when you next choose to stay with us in Sydney. Yours sincerely Fred Matti General Manager

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5 of 5 stars
Chicago, Illinois
25 Nov 2009 | Trip type: Couples
1
person found this review helpful

The location is extremely close to Circular Quay. The service was the best that I experienced in Australia and some of the best in the world. The breakfast buffet was also the best that I had sampled in Australia. The only negative is that appreciation in the Australian dollar has made the American dollar price of this hotel merely a... more

Management response from
interconsydney, General Manager

Dear marcushall, Thank you for your positive feedback and for sharing the great photos. We were particularly pleased to read your comments about our team as we are very proud of them - they play an essential role in delivering a unique experience. Again, thank you for your review, I have passed your feedback regarding breakfast to our Executive Chef...

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5 of 5 stars
San Diego
24 Nov 2009 | Trip type: Couples
1
person found this review helpful

The intercontinental is about two long blocks from the Opera House, across the street from botanical gardens and their fruit bats, two blocks from circular quay [key], and a short 15 minute walks to Hyde Park, the Australia Museum, the fine arts museum, and the bridge among others. It is everything you would expect from an Intercontinental property. And, a... more

Management response from
interconsydney, General Manager

Dear AlandDiane, Thank you for your review. We were very pleased to read your comments about our team who take pride in delivering the highest level of service to our guests. We look forward to welcoming you back when you next visit Sydney. Yours sincerely Fred Matti General Manager

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4 of 5 stars
Newcastle, Australia
17 Nov 2009 | Trip type: Business, Family

My third stay at this hotel for the year, which really is my favourite hotel in Sydney. Everything beautifully clean as usual and requests made with the reservation met. Very comfortable beds and pillows as always. Few minor issues with this stay though. Firstly, when checking in I encountered a problem with checking in as an additional guest, which I... more

Management response from
interconsydney, General Manager

Dear travelgirl2783, Thank you for your honest feedback. We apologise that the service you experienced on your last stay wasn’t up to our usual high standards. I have shared your comments with our Executive Housekeeper and Director of Food & Beverage as the procedure is to start servicing rooms that have already checked out. Procedure for all our colleagues is...

Service
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1 of 5 stars
Toronto, Canada
3 Nov 2009 | Trip type: Family

For five star hotel no idea on service, bed had to be changed three times due to hair!!! more

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5 of 5 stars
3 Nov 2009 | Trip type: Couples
1
person found this review helpful

Fantastic hotel, great views & brilliant location. Highly recommended. more

Management response from
interconsydney, General Manager

Dear IanT4, Thank you for your positive review. We look forward to welcoming you again when you next choose to stay at InterContinental Sydney. Yours sincerely Fred Matti General Manager

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5 of 5 stars
Melbourne
1 Nov 2009 | Trip type: Couples
1
person found this review helpful

When filling in the guest survey form, I put a big line through the whole form and simply wrote - "Would not consider staying anywhere else in Sydney unless location was a factor". We stayed in club level accomodation, which is basically the normal room with King Size bed and access to the Club Lounge on the top floor. Club... more

Management response from
interconsydney, General Manager

Dear backpaqer, Thank you very much for your positive feedback. We were pleased to read that you enjoyed your Club InterContinental experience. We were also happy to read that you are now an InterContinental Ambassador and Priority Privilege member. We look forward to welcoming you back when you next visit Sydney. Yours sincerely Fred Matti General Manager

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5 of 5 stars
London
1 Nov 2009 | Trip type: Family

I stayed at the Intercontinental in Sydney over two years ago now, but felt compelled to review it now that I am a regular Tripadviser reader. This is a smashing Hotel and I am so pleased to see that it gets mainly very good reviews. This was my first 'big' holiday away with our two sons travelling basically 'solo' with... more

Management response from
interconsydney, General Manager

Dear Pegasus8London, We were very happy to read that you so enjoyed your stay with us two years ago, that you now want to share it on TripAdvisor. We were particularly pleased to read your comments about our team who take pride in delivering the highest level of service whilst sharing their local knowledge with our guests. We look forward...

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5 of 5 stars
Berlin
1 Nov 2009 | Trip type: Friends getaway

The InterContinental Sydney is in an excellent location right next to Circular Quay and very close to The Rocks as well as George Street and Pitt Strett Mall shopping. Darling Harbour is just a short and convenient ferry ride away. The room had an impressive view of the harbour bridge and a very comfortable bed. Furniture was in very good... more

Management response from
interconsydney, General Manager

Dear flyer101, Thank you for reviewing your stay with us on TripAdvisor. We were very happy to read how much you enjoyed our location, facilities and service and we look forward to welcoming you again when you next choose to stay at InterContinental Sydney. Yours sincerely Fred Matti General Manager

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5 of 5 stars
Mobile,AL
29 Oct 2009 | Trip type: Couples

My wife and I spent two nights at this property. We were both impressed that this was an excellent choice to serve as our base in the CBD of Sydney. Our room was spacious, modern, clean and quiet with comfortable beds and a nicely appointed bathroom. We had a nice view of the Royal Botanic Gardens. The common areas of... more

Management response from
interconsydney, General Manager

Dear MobileResident, Thank you very much for choosing to stay with us at InterContinental Sydney and for sharing your positive experience on TripAdvisor. We were particularly pleased to read your comments about our team as we are very proud of them. They play an essential role in delivering a unique experience and take pride in delivering the highest level of...

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InterContinental Sydney Also Known As

  • Sydney Intercontinental
Address: 117 Macquarie Street, Sydney 2000, Australia
Sydney hotels InterContinental Sydney
4.0/5.0
259