I was amazed to find there was ZERO ventilation in this smoking room, with the result that the room stank of smoke and sleep was hard. I realise that as a smoker I can't expect anything better than basic, but a window that opened wouldn't be hard and to ensure zero airing smacks of vindictiveness by management. The room itself... More

We had booked a privately owned and managed apartment at the Grand Mercure and were just informed that the managing board or someone has changed these from short term to long term rentals only. I am now scrambling to find alternative lodgings. If you are booked for a short term stay, check with your rental agent. The owner we were... More

Not sure if these apartments are still managed by Mercure. My wife and I booked INDEPENDENTLY with the owner of this apartment: www.sydneyskylineviews.com The apartment is very well located - see other reviews, with all transport links nearby, easy to get to the airport (train + tram) and the views are excellent. We were also treated to a firework show... More

just stayed 2 nights and only wish we had stayed longer. Fantastic location (view at night is AMAZING). Friendly staff .. loved it. More

We arrived at about 07:00 and were checked in immediately allowing us to have a few hours sleep after our long flight from Scotland before hitting the sights.We had a 2 bedroom apartment which we found very spacious, maybe a little tired in places,but on the whole ok.Kitchen was ok for making simple meals,why would you want to cook big... More

Excellent access from airport/to city. Perfect location for sight-seeing - everything is either within walking distance/on monorail/short cab to Circular Quay. Well-equipped apartment - economical grocery literally under the building. Amazing views from balcony - either Pyrmount or Darling Harbour side. Staff could not have been more accommodating - storing bags; finding lost items; getting cabs, etc. More

Stayed for 4 nights and upgraded to a harbour view.The balcony and the harbour view alone was worth every penny we paid for the room.It was a two bedroom apartment and everything was spot on.The room was very good in all departments,Clean,everything in the kitchen was excellent and every utensil was there.Two lovely bathrooms and the washer and dryer were... More

I booked the 2 Room apartment for a few days. I was happy with the room, although not new furniture, it was modern enough, importantly it was clean. The room had a small kitchenette (inc microwave, oven, dishwasher etc) and also a washing machine and dryer (free). There were 2 bathrooms and 2 bedrooms (1 double bed and 2 singles... More

Sydney was to be our first stop from Melbourne for 5 days on our way up to Coffs Harbour. We booked well in advance and got a great deal called a summer package. If I had know what I was in for I would have rather paid the full rate and gone elsewhere. We are a family of 5 and... More