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All 220 Sydney hotels »

Mercure Sydney

4.0 of 5
818-820 George Street, Sydney, New South Wales 2000, Australia
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Amenities
Special offer
Family Fun Package
Ranked #29 of 220 hotels in Sydney
4.0 of 5 stars 1385 Reviews
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1,385 reviews from our community

What travellers say about this hotel
  • Central station(40)
  • Darling Harbour(32)
  • Room service(20)
  • Very good(19)
  • Great location(19)
  • Friendly and helpful(16)
  • Public transport(13)
  • Buffet breakfast(12)
  • George street(11)
  • Short walk(4)
Traveller rating
    356
    664
    273
    60
    32
Only show reviews for Family (337) | Couples (491) | Business (256)
Date Rating
Posted by an Accorhotels.com traveller
Darwin, Australia
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

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Posted by an Accorhotels.com traveller
Coffs Harbour, Australia
1 review
3 of 5 stars Reviewed 12 February 2012 NEW

The room was nothing special. I thought the bathroom could have been cleaner but the staff were very helpful. The bedding was clean and very presentable.Location of the accommodation was very central for our visit and parking was convenient and we especially liked the fact we could park until 6 p m. More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Adelaide, Australia
1 review
2 of 5 stars Reviewed 11 February 2012 NEW

Didn't receive room booked and paid for. Large stain on carpet. Expresso machine to dirty to use. Room lighting dreadful. Ceilings very low, I could put all of my hand on ceiling in bathroom (I'm 5'7"). Decor Dated. Needs Upgrade. Keycards work occasionally, worst I've used. Staff indifferent to patronising. More

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
12 February 2012

Dear guest from Adelaide, Thanks for your review. At Mercure Sydney we strive to provide exceptional customer service and facilities to all guests so I am very disappointed your stay did not meet your expectations. If convenient, I would like to speak with you further about your stay. Please contact the hotel directly (our phone number is on our website)... More

Posted by an Accorhotels.com traveller
Manila, Philippines
3 of 5 stars Reviewed 10 February 2012 NEW

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
12 February 2012

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RichardS154954
Winnipeg, Canada
1 review
3 of 5 stars Reviewed 10 February 2012 NEW

My wife and I stayed in the hotel for 8 days just recently. The rooms were neat and tidy and quite adequate. Housekeeping did a good job of cleaning them while we were out during the day. However the lighting in the rooms was poor and we had to open the drapes all the way in order to see properly.... More

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
12 February 2012

Dear guest from Winnipeg, Thanks for taking the time to provide feedback on your stay. I was pleased to read that you had an enjoyable overall stay with us. Our concierge team pride themselves on their knowledge of Sydney and the local area so I am disappointed you did not receive accurate directions. This feedback will be shared with the... More

Kirstylea
Posted by an Accorhotels.com traveller
Melbourne
3 of 5 stars Reviewed 10 February 2012 NEW

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Greg Brady, General Manager at Mercure Sydney, responded to this review
12 February 2012

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Posted by an Accorhotels.com traveller
Hobart, Australia
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

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Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
10 February 2012

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Posted by an Accorhotels.com traveller
Melbourne, Australia
1 review
3 of 5 stars Reviewed 8 February 2012 NEW

the room was comfortable however the toilet kept flushing, some lightbulbs were dead making the room dark and the wrong size sheets had been fitted to the bed, apart from that it was good, rooms were quiet and cean and the staff were friendly and helpful. More

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
10 February 2012

Dear guest from Melbourne, Thanks for providing a review. I was pleased to read that you had an enjoyable overall stay and found our rooms clean and staff helpful. I appreciate your comments regarding the toilet, light bulbs and sheet size. This is certainly not the facilities we aim to provide our guests and these issues will be investigated fully.... More

Posted by an Accorhotels.com traveller
5 of 5 stars Reviewed 8 February 2012 NEW

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
10 February 2012

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Shoopy10
Singapore, Singapore
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 8 February 2012

It is a beautiful hotel it has a breakfast restaurant behind it that is really yummy it does not belong to the hotel and in front of the hotel are other restaurants such as MacDonald,KFC,Subway and one of my favourite that was there was a Mexican restaurant called mad mex.I really enjoyed the stay in the hotel room alot it... More

Was this review helpful? Yes
Greg Brady, General Manager at Mercure Sydney, responded to this review
10 February 2012

Dear guest from Singapore, Thanks for providing a review and sharing your experience at Mercure Sydney. I was delighted to read that you enjoyed our hotel so much and found the local area convenient for dining. We look forward to welcoming you back again in the future. Kind regards Greg Brady General Manager More

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Mercure Sydney Also Known As

  • Accor Sydney
Address: 818-820 George Street, Sydney, New South Wales 2000, Australia

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