We've stayed here quite a few times , so were disappointed to have a room with such uncomfortable bed(s) (we got twin beds by mistake instead of the usual queen) The pillows were long past their use-by date and as well as broken tiles in the bathroom, there was quite a bit of mould. Water wasn't really hot enough for... More

My husband usually takes care of ALL our accommodation arrangements, but this time it was up to me. The hotel manager and staff were so generous with helping me sort out all the mistakes I'd made, their aim was to ensure I was completely taken care of and was relaxed and happy. The hotel manager said "Ma'am, you're home now.... More

Since this was our second time to Sydney, we wanted to stay at the Novotel again since we really enjoyed our previous stay. Unfortunately there is more than one Novotel in Sydney and this definately wasn't the one we stayed in before. The funiture was old and worn. It looked like it needed an over-haul! Also there was a dead... More

Stayed for Mothers Day. Easy to get to and easy to get to Chinatown, Darling Harbour & Casino. Rooms Ready early, clean and comfortable. Staff friendly and helpful. Breakfast included topped it off.Thank you for a great time.

Novotel Rockford gives you easy access to Darling Harbour venues (particularly Convention/Exhibition), whilst placing you within easy walking reach of the CBD. A perfect in between home base. Or, right next to the Entertainment Centre if in Sydney for a Show, or almost next to iMax for a flick.

If you are just looking for access to Darling Harbour, China Town and are not interested in the service, facilities or a very basic run down room, then stay here. In desperate need of upgrading décor and even basic things like the phone in the room. My door in the morning was almost knocked down by an over zealous house... More

I have stayed once and once only. I went with my family I put 4 people on the booking form and I was given a room with 2 single beds. Their solution was of care factor zero , apparently it was my fault despite the fact I had put all four if us down ....... They eventually decided the best... More

I have stayed at this hotel often, finding that the rates are competitive and the location central. Rooms are clean, well appointed and the wifi (if included) is excellent. Staff generally helpful. The hotel would benefit from an omelet station to enhance the offering then it would be fine.

Have stayed before about 3 years ago and thoroughly enjoyed. Came back for Conference and hotel reception was very lousy. I had prebooked and paid for my stay and arrived early and went to lunch with wife. Came back around 1.30pm and room still not ready. My wife asked when will our room be ready and hotel staff stated "5.00... More