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Novotel Sydney on Darling Harbour


Novotel Sydney on Darling Harbour
Hotel class 3 of 5
100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
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Traveller Reviews

[ Date ] [ Rating ]
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4 of 5 stars
Wales
25 May 2009

Enjoyed our 2 nights in the Novotel, were lucky enough to have a Harbour View (Floor 9) for a Friday night firework display. Room was very nice, although there was a slightly weird smell on entering our room. Saying that it soon past, or we adjusted to it. The location was pretty good, bang in Darling Harbour. Be warned, It... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for your positive feedback and we look forward to welcoming you back in the not too distant future. Kind regards Executive Assistant to General Manager

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3 of 5 stars
Berlin
14 May 2009

We stayed here as part of a conference and the hotel was quite nice... as you'd expect for $300 a night. We had an amazing view of Darling Harbour, the breakfasts were of an excellent standard and catered for all tastes...from a chef on stand by to cook your eggs to your liking to a juice machine to make your... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I wish to thank you for mentioning the services you received from the restaurant at breakfast. Please be assured that I have shared your comments with my team to ensure the service shortfalls of the business centre are addressed...

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3 of 5 stars
Auckland, New Zealand
11 May 2009
1/1 found this review helpful

Excellent location in the heart of Darling Harbour and just a 20min walk to Pitt Street and downtown Sydney. Rooms were clean and modern and relatively quiet. Would stay here again if spending the wekend in Sydney more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for your feedback on the our hotel. We are glad that you will be staying with us again, and look forward to welcoming you.

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3 of 5 stars
UK
23 Apr 2009

We stayed at the Meriton Pitt for 4 nights (with 7 people) and then here for 2 nights (with 3 people). We had a Deluxe Harbour View room on the 9th floor and the view was lovely over Darling Harbour, especially at night. The room however was basicly a box. If you've been to a standard hotel in London you'll... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel. We are glad that you enjoyed the location and access to the surrounding areas, however are sorry that you didn't feel the room was up to standard. We constantly maintain our rooms to ensure a high standard, and apologise that this was not your impression. We will take...

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4 of 5 stars
Perth, Australia
17 Apr 2009

Novotel Sydney on Darling Harbour was the perfect location for my first visit to Sydney. My Husband and I were only there for 2 and half days so the quick walk to the Darling Harbour and Harbourside was excellent. The easy and close access to the Monorail and Ferries made it very easy to do a lot of sight seeing... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for the positive feedback from your stay. We are very proud of our location in Darling Harbour and are glad that you enjoyed your stay. We hope that we can welcome you to the hotel again in the future.

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3 of 5 stars
Newbury
11 Mar 2009
1/1 found this review helpful

The Darling Harbour location is fantastic, and at a first glance, this hotel looks like the perfect place to spend your holiday. Unfortunately, this wasn't the case. The hallways looked like they had never been cleaned. We had to live with a bin bag of rubbish outside our door for a whole day. The rooms were not quite clean enough,... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to pass on your feedback about your stay. We apologise that you were not happy with your stay. We have noted your comments and will use these to continually improve on our service and cleanliness so that our standards can be maintained.

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3 of 5 stars
milton keynes, england
11 Mar 2009

The location is hard to beat as it is right on the harbour & about 15 mins from Circular Quay/Opera House/Bridge. The hotel itself is OK, thye room we had on the 6th floor had a harbour view & was clean & kept clean during our 5 nights over NYE. The wait at reception could be long as they have... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our property. We are glad that you enjoyed the hotels location and facilities like our internet stations and blackout blinds. We hope that we can welcome you back to the hotel in the future.

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3 of 5 stars
Melbourne Australia
11 Mar 2009

I suppose of all the hotels I have stayed in central Sydney this would have to be one of the busiest. I need to say I think Sydney is a massively overrated city (that statement alone will attract a substantial retaliation but at least I am being candid). I stayed in the hotel frequently in 2003-4 and less most recently,... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel, it is always good to hear from frequent guests. We are sorry that you were not able to receive your requested non-smoking room, we do endeavour to meet all of our guests requests. We will take on board your comments to ensure that we continue to improve our...

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4 of 5 stars
Tahiti, French Polynesia
26 Feb 2009

We stayed 7 nights with our 2 kids in one room altogether and are very happy with this new choice.More expensive than the Mercure where we stayed last time but efficient service as well and very well located in Darling harbour closer to many attractions. and next to Ferry stops.If you choose a room with Harbour view(330Aus$ best deal)you will... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel. We are glad that you and your family enjoyed your stay with us, we too recommend the Harbour View rooms for the spectacular city skyline in the evenings. We hope that we can welcome you back to the hotel in the future.

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3 of 5 stars
Melbourne
14 Feb 2009
1/1 found this review helpful

We wanted a spectacular location in Sydney, and the Novotel on Darling Harbour suited our wishes. Right above the waterfront and with lovely views of the city skyline at night. We chose a 1 bedroom suite and paid through the nose for it. It had 2 levels with main bed on upper floor like a loft. There is also a... more

Management response from
SalesManagerNSODH, Sales Manager

Dear Reviewer, Thank you for taking the time to review our hotel. We are sorry that you did not receive the expected service during your stay. We make service a top priority at the hotel and endeavour to make each guest feel comfortable during their stay. We hope that you are able to come and experience that hotel again to...

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Novotel Sydney on Darling Harbour Also Known As

Address: 100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
Sydney hotels Novotel Sydney on Darling Harbour
3.5/5.0
95