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Novotel Sydney on Darling Harbour


Hotel class 4.0 of 5
100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
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Reviews you can trust

66% Recommend
3.0 of 5 stars 125 reviews
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By trip type
All (125)
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3 of 5 stars
Edinburgh
7 Sep 2009 | Trip type: Business
1/1 found this review helpful

As with most people that have written reviews on this hotel I was staying here because it was part of a conference package with the conference being located at the convention centre. On this basis it was a good location (in fact generally a good location). However, it wasn't great value for money. I am sure the conference rates are... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you very much for your valuable feedback regarding your recent stay at Novotel Sydney on Darling Harbour. Guest feedback is extremely important to us as this ensures we continually improve our standards and procedures to ensure we deliver the highest level of service to you our valuable guest. We hope to welcome you back in the near...

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3 of 5 stars
Minnesota
31 Aug 2009 | Trip type: Business, Couples
1/1 found this review helpful

Novotel in Darling harbor Sydney. We stayed in this hotel for the second time, not because we enjoyed the first time, but because it is located very close to the conference center and was booked by the organizers. The hotel is located at the harbor and there is a nice view of the water, although it is is partially obstructed... more

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4 of 5 stars
brisbane
31 Aug 2009 | Trip type: Business, Solo travel

I stayed at Novotel Darling Harbour for four days while I attended a conference at the Convention Centre. Incredibly convenient (good when you're on your own with no car) and very easy to get around. I had a Harbourside Room on the Third Floor with a lovely view of Darling Harbour and to the south of the CBD. Highly recommend... more

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4 of 5 stars
Sydney, Australia
30 Aug 2009 | Trip type: Business
1/1 found this review helpful

Stayed in 2006 whilst on a work conference held at the convention centre. The views are great, although the rooms are small. Had an argument with my girlfriend before, yet she dropped by and we made up as the Darling Harbour views worked magic. Novotel Sydney On Darling Harbour is located adjacent to the Sydney Convention and Exhibition Centre with... more

Management response from
GM-Accor-DH, Executive Assistant to General Manger

Dear Reviewer, Thank you for taking the time to provide your valuable feedback. We look forward to welcoming you back in the not too distant future.

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2 of 5 stars
Melbourne
23 Aug 2009 | Trip type: Family
2/2 found this review helpful

As we arrived in Darling Harbour early on Saturday morning at 8.30, we decided to park our rental car at the Novotel Darling Harbour, where later in the day we would be staying. We understood that check in was 2pm, so we dropped off our lugguge and decided to start our experience in Darling Harbour..e.g the Aquarium & Wildlife park... more

Management response from
GM-Accor-DH, Executive Assistant to General Manger

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Harbour. I regret that your experience did not meet your expectations during your stay. We would welcome the opportunity to discuss your stay further if you would like to contact the hotel.

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4 of 5 stars
australia
16 Aug 2009 | Trip type: Family
1/1 found this review helpful

We stayed here prior to a cruise and shared a room with our two boys 8 & 4. What a fantastic room. Huge!!! Upgraded to the Deluxe Harbour view room and worth it. Room was clean and ready when we arrived. Had breakfast at the hotel last morning and couldn't put it on our room account due to express checkout... more

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3 of 5 stars
Blue Mountains National Park, Australia
15 Aug 2009 | Trip type: Business, Couples
1/1 found this review helpful

We are advantage plus members and used our complimentary night for this booking, so our view is probably different to others, based on that. We used an upgrade to a superior darling harbour view room for $30. Unfortunately on all the accor websites there is not a section that describes each different grade of room and show photos of them,... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Harbour. I regret that your experience did not meet your expectations during your stay. We would welcome the opportunity to discuss your stay further if you would like to contact the hotel.

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4 of 5 stars
Scotland
3 Aug 2009 | Trip type: Couples

Great Hotel the views of the harbour are amazing ask for harbour view, very handy to restaurants and shopping mall short walk into downtown Sydney, staff were very helpful and concierge organised taxis and advised on buses. You can use the monorail which actually goes through the bottom of the hotel. Great place to stay. more

Management response from
GM-Accor-DH, Executive Asistant to General Manager

Dear Reviewer, Thank you very much for your valuable feedback regarding your recent stay at Novotel Sydney on Darling Harbour, we are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the not too distant future.

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2 of 5 stars
bensville
24 Jul 2009 | Trip type: Couples
2/2 found this review helpful

We booked this weekend away a few months ago. We had booked a non smoking king room. Upon check in/arrival at 8.30pm on Friday night after spending 2 hours driving from work with my wife we entered our room to find it was a smoking, twin bed room. The room was poorly lit, smelt like someone was smoking in it... more

Management response from
GM-Accor-DH, Executive Assistant to General Manager

Dear Reviewer, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I regret that your experience did not meet your expectations during your stay with us. We completely understand your frustration with the incidents you highlighted and very much regret that this has marred your overall impression of the hotel....

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4 of 5 stars
Taipei
16 Jul 2009 | Trip type: Family
1/1 found this review helpful

We stay there for a total of 7 days , service was excellent but one thing dissapointed we loss stuffs a Headphone and Ipod nano , we told the front desk and they told me they will get back to me or call me but never heard from them , I wish big hotel like that can at least response.... more

Management response from
GM-Accor-DH, General Manager

Dear Reviewer, Thank you for taking the time to provide us with your feedback regarding your recent stay at Novotel Sydney on Darling Harbour. I was extremely disappointed to hear of your less than satisfactory experience with us regarding cleanliness and the loss of your Head Phones and I-Pod Nano. Please allow me to extend my sincerest apologies. We would...

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Novotel Sydney on Darling Harbour Also Known As

  • Novetel Sydney
  • Novotel Sydney
  • Accor Sydney On Darling Harbour
  • Sydney Novotel
  • Darling Harbour Novotel
Address: 100 Murray St. | Darling Harbour, Pyrmont, Sydney 2009, Australia
Sydney hotels Novotel Sydney on Darling Harbour
3.0/5.0
125