From the moment we arrived at the Jolly Swagman we received poor service. The receptionist that was there for the whole of our stay was obnoxious and ignorant. He did not seem to care for any of our concerns and, it seemed, would have preferred us not to be there. The location is King's cross which we read once we... More

Really enjoyed my time here, was a bit worried about the location but Kings Cross was fine and not tooooo far from the city. The hostels really close to the station and a coles and all the bars etc so location was fine. Its also down a little sort of side road so everybody sits outside to socialise and drink... More

This was kind of hilarious for us, an older couple visiting Sydney from rural NSW, where we live. To be plunged into the young backpacker scene in the middle of King's Cross was really quite fun. We went at short notice, and this was about the only cheap(ish) bed left in Sydney. Had our car with us, so the nearby... More

Stayed in here two days. Not that the place is overpriced for what you get, but the owner overcharged us when paying by card. So if you stay there, watch the amounts he types on the card machine. Although it says there are free wi-fi, there is not. They will give you one hour of free internet usage..... for your... More

My partner and I stayed 11 or 12 nights in a double room at the Jolly Swagman in Orwell St, Kings Cross, Sydney. The staff were friendly and helpful. You get 1 free hour of internet access per person when checking in, after that you have to pay for internet. We hardly used the internet and gave our cards away... More

OK, so I couldn't check in straight away but this wasn't a problem as I dumped my bag and went off for an exploration. I found the reception staff extremely helpful and friendly and they did a great job of getting people together. The room was quiet (4 dorm) and clean if a bit small but I guess it just... More

I just wanted to update a review I submitted last June. I had an issue with booking and thought the hostel was to blame. After writing my review I was immediately contacted by Joe who kept working and investigating the matter until it was resolved! This type of customer service is rare--even among pricy resorts it's unlikely to find a... More

Me and my friend booked this hostel through hostels.com. They have free airport shuffle wish is really good! At firsr we only booked 3 nights then we moved to Bondi beach but we missed the jolly swagman so we decided to move back! The rooms, bathroom and kitchen is really clean and you get free breakfast every morning. I like... More

I stayed here for one week by myself in Jan 2013. First impression was that the staff were friendly and that it was a place I could have fun in! They do make an effort to have hostel-wide activities every night which I like. I stayed in a female 4 person dorm room and it was clean and friendly. The... More