Great location, beautiful setting. Great shower & bath facilities. Disappointing service for the price paid. Lacks attention to detail. A few examples. Bedside lamps x 2 did not work. Bedroom TV did not work. Iron made marks on my dress when I tried to use it. Wardrobe lacked lighting so going through clothes was mainly in the dark. Tried to... more

We booked a mystery hotel package though WOTIF and were given this hotel. We booked a single deluxe room to attend a conference at Darling Harbour for the June long weekend. The reception was efficient and as requested they allowed us an early check in to change for a matinee show we were attending. The front office staff member Belinda... more

I took a punt on Fraser Suites, booking a one-bedroom suite in the hotel's opening week. I've stayed in a couple of brand new hotels, and the experience can be topsy-turvy: not everything or everyone does what they are meant to! No such luck here - the room was twice as big as any other one-bedroom suite I've taken -... more

All these bad reviews had me worried, but as soon as I went to check-in, all my worries disappeared. Staff were very helpful and well spoken, and ended up providing everything I'd requested beforehand. The room was clean and well kept. The only thing I found wrong with it was when I tried to turn on the TV and it... more

We visited Fraser Suites in September 2007. After reading previous reviews i have to say we didn't experience any of the poor service described. We arrived early and the staff were very obliging in organising parking for the car and for our bags to be sent up to our room. Check in was efficient and the service was friendly. We... more

Well I chose to stay in this serviced apartment after knowing that the building and its interior is designed by architectural firm Foster & Partners. Upon arrival, I was impressed by its design and finishings which exudes simplicity and elegance, undoubtedly a creation of a renowned architect. The room(we had the studio) is also designed in the modern contemporary feel... more

When I checked in the building was wonderful, very elegant. There were a few issues when I entered the lobby. I came at midday, the check in time was apparently 2 but I came a little early and was snapped at by a small blonde. I was happy to wait but a bit thrown off by the cold welcome. At... more

We booked on wotif.com. We chose the Winter Warmer package at approx $AU200/night. This included breakfast for two, a room obviously, use of pool, spa etc, champagne on arrival (cheap Australian one), late check out of midday. I'd read negative reviews on here and was pleasantly surprised to find we did not experience any of this. The stay was great,... more

3 night stay in the Fraser Suites over Easter weekend - package included breakfast and free parking for $AUS 16 per night per room more than the room-only rate. Our one-bedroom suite was very comfortable and reasonably clean. A few small housekeeping glitches - no milk in the fridge, bed not made up for our child, no extra linen -... more